Asking that EF fully refunds cancelled DCPS-sponsored school trips

Asking that EF fully refunds cancelled DCPS-sponsored school trips

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Deal Middle School parents ha lanciato questa petizione e l'ha diretta a Mayor Muriel Bowser

Dear Mayor Browser,

we are very aware that you  are in the middle of confronting the corona virus issue, but there is a related problem that is distressing parents all over the public school system: the postponed class language trips and EF Tour's (inadequate) response to the situation.  

DCPS cancelled the sponsored trips and EF is trying to force parents and students to let them hold onto the thousands of dollars spent on these trips. There have been multiple, in some cases, contradictory responses to the issue -- but none that include a full refund. DCPS has told parents that they must deal with EF Tours directly; EF Tours suggested that this be handled through the school. In any event DCPS has an obligation to sort out this untenable situation and cannot leave this to individual families.

EF Tours claims that the expensive trip insurance doesn't cover virus/health warnings (rendering it useless) and that students must take vouchers or have $1000 per child withheld. Most parents don't want holdover options -- the trip was about joining friends at the end of a school cycle. h

Some parents and students have been paying for this trip through installments and part time work.

DCPS brought EF Tours in as a sponsored contractor and encouraged students to participate. We bought a tour (AKA a service) for a particular time and to a particular place. They can't provide that service. 

We are looking for DCPS to step into this situation to prompt an equitable response. We appreciate receiving information on the steps that are being taken.

Many thanks in advance.

DCPS parents

 

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