Los Altos Towers Your Home Your Safety Your Rights and Concerns Matter as a community


Los Altos Towers Your Home Your Safety Your Rights and Concerns Matter as a community
The Issue
Here is the updated petition, incorporating all the new grievances you've provided, with the numbering adjusted accordingly.
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### **PETITION FOR THE IMMEDIATE REMOVAL OF GINA Alfieri AS PROPERTY MANAGER OF LOS ALTOS TOWERS**
**To the Owners and Corporate Management of Los Altos Towers,**
We, the undersigned residents of Los Altos Towers, located in Albuquerque, New Mexico, are writing to formally express our profound dissatisfaction and grave concerns regarding the conduct and performance of our current Property Manager, Gina Alfieri. We collectively demand her immediate removal from her position as Property Manager due to a consistent pattern of unprofessional behavior, mismanagement, and actions that have created a hostile and untenable living environment for numerous tenants.
Our grievances against Gina Alfieri include, but are not limited to, the following serious issues:
1. **Neglect of Tenant Complaints and Lack of Responsiveness:** Ms. Alfieri consistently ignores legitimate tenant complaints regarding maintenance, safety, and other critical issues, leading to unresolved problems and a decline in living standards. She also closes the door on tenants when they attempt to question their bills or charges that appear to be incorrect or unwarranted.
2. **Compromised Security, Surveillance Failures, and Lack of Privacy in a Gated Community:**
* Despite being advertised as a gated community with surveillance, the security measures are severely deficient. The gate code is the last four digits of the apartment complex's main phone number, providing no privacy or security for residents.
* The call boxes at both the main gate and the front door are non-functional, preventing visitors from contacting residents for entry. No individual tenant codes or phone numbers are linked to these boxes.
* Many of the doors and gates throughout the property are frequently broken or non-functional, further compromising security.
* Motion-activated lights outside and inside the buildings often do not come on when approached, creating dark and potentially unsafe areas.
* While signage indicates surveillance at the gate, Ms. Alfieri has repeatedly claimed that no recorded video footage exists for various criminal activities that have occurred on the premises, including vehicle sabotage, property damage to buildings, and theft from tenant storage units. This directly contradicts observations of a past assistant manager reviewing historical video playback in the office.
* This failure to maintain functional and monitored 24-hour surveillance cameras, which is Ms. Alfieri responsibility, creates an environment where tenants feel unsafe and vulnerable to criminal activity, despite paying for a secure community. The lack of privacy due to the universally known gate code further exacerbates these security concerns. Ms. Alfieri's inconsistent statements regarding surveillance capabilities contribute to a pervasive feeling of being misled and disrespected.
3. **Unfair and Discriminatory Practices:** Ms. Alfieri consistently demonstrates unfair treatment towards tenants, often exhibiting discriminatory behavior that creates an inequitable living situation for residents.
4. **Misuse of Company Funds and Property:** We have observed and have concerns that Ms. Alfieri is misusing company money for purposes unrelated to the proper maintenance and operation of Los Altos Towers, diverting resources that should be allocated to the apartment complex itself. This includes, but is not limited to, the alleged misuse of apartment phones for personal use and the removal of items from the activity room for her personal apartment, resulting in missing property from the common areas.
5. **Harassment of Tenants:** Ms. Alfieri engages in harassing behavior towards residents, contributing to a stressful and uncomfortable atmosphere within the community. This includes, but is not limited to, calling, yelling, and harassing tenants, and instructing the assistant manager to do the same.
6. **Unjustified Overcharging:** Tenants are frequently overcharged for services, repairs, or other items that should either be covered by the lease agreement, are excessive, or are not properly justified.
7. **Causing Tenant Self-Eviction:** Her actions and inactions have directly contributed to a hostile environment that has caused, or is causing, tenants to feel compelled to self-evict, resulting in unnecessary turnover and distress.
8. **Prioritizing Personal Feelings Over Professional Duties:** Ms. Alfieri consistently prioritizes her personal feelings and biases over her professional responsibilities and the well-being of the tenants and the property. Her decisions are often driven by personal sentiment rather than what is right or required by her role.
9. **Failure to Uphold Promises and Agreements:** Ms. Alfieri frequently makes promises or agreements with tenants regarding repairs, services, or other matters, only to subsequently renege on those commitments or implement different, often unfavorable, outcomes.
10. **Failure to Maintain Amenities and Promised Upgrades:** Despite promises of upgrades and a more livable environment, the pond out front, intended to enhance the complex, remains unmaintained or non-functional. This reflects a broader neglect of amenities and a failure to deliver on promised improvements.
11. **Improper Vehicle Towing and Excessive Charges:** Ms. Alfieri has authorized the towing of vehicles without proper notice to tenants. Furthermore, she has overseen the charging of towing fees that are well over what is allowed by New Mexico state law, even for vehicles merely moved within the property itself.
12. **Fraudulent Use of Past Employee's Signature:** Ms. Alferi has been observed using the signature of a past assistant manager on official paperwork given to tenants, even though that individual is no longer employed at Los Altos Towers. This constitutes a deceptive and potentially fraudulent practice.
13. **Overstepping Boundaries, Monitoring Residents, and Restricting Visitors:** Ms. Alfieri has engaged in excessive monitoring of residents, dictating who can visit their homes, and making unwarranted complaints about parking. This includes attempts to restrict tenants from having more than two visitors or family members, despite lease agreements not imposing visitor restrictions beyond a general noise ordinance at 10:00 PM, thereby infringing upon tenants' privacy and right to enjoy their homes.
The cumulative effect of these actions has severely eroded our trust in the property management and has significantly diminished the quality of life at Los Altos Towers. We believe that Gina Alfieri's continued employment as Property Manager is detrimental to the property, its residents, and the reputation of the ownership/management company.
Therefore, we, the undersigned tenants, respectfully but firmly demand the immediate removal of Gina Alfieri from her position as Property Manager of Los Altos Towers. We urge you to take swift and decisive action to address these critical issues and restore a professional, fair, and responsive management presence to our community.
We expect a timely response and a clear plan of action to resolve this matter. Failure to address our concerns will compel us to explore further avenues, including formal complaints to relevant housing authorities and legal counsel.
Sincerely,
The Concerned Residents of Los Altos Towers
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**Signatures:**
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**Online Petition Link:**
For those who wish to sign digitally, please visit: [https://c.org/2SWJd5XXNS](https://c.org/2SWJd5XXNS)
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**Important Considerations for You:**
* **Gather Evidence:** While this petition expresses collective sentiment, individual complaints backed by evidence (dates, times, photos, emails/texts, witness statements, towing receipts, copies of paperwork with the old signature, lease clauses regarding visitors/parking, incident reports for criminal activity, documentation of non-functional amenities/lights) will significantly strengthen your case if you need to escalate. Encourage signatories to also document their individual experiences.
* **Identify the Recipient:** Ensure you know the correct corporate entity or owner to send this to.
* **Delivery Method:** Consider delivering the petition in a way that provides proof of receipt (e.g., certified mail, hand-delivery with a signed acknowledgment).
* **Legal Advice:** For specific legal guidance on tenant rights in New Mexico, especially regarding towing laws, security obligations, visitor restrictions, and potential fraud, consider consulting with a local attorney or tenant rights organization.

1
The Issue
Here is the updated petition, incorporating all the new grievances you've provided, with the numbering adjusted accordingly.
---
### **PETITION FOR THE IMMEDIATE REMOVAL OF GINA Alfieri AS PROPERTY MANAGER OF LOS ALTOS TOWERS**
**To the Owners and Corporate Management of Los Altos Towers,**
We, the undersigned residents of Los Altos Towers, located in Albuquerque, New Mexico, are writing to formally express our profound dissatisfaction and grave concerns regarding the conduct and performance of our current Property Manager, Gina Alfieri. We collectively demand her immediate removal from her position as Property Manager due to a consistent pattern of unprofessional behavior, mismanagement, and actions that have created a hostile and untenable living environment for numerous tenants.
Our grievances against Gina Alfieri include, but are not limited to, the following serious issues:
1. **Neglect of Tenant Complaints and Lack of Responsiveness:** Ms. Alfieri consistently ignores legitimate tenant complaints regarding maintenance, safety, and other critical issues, leading to unresolved problems and a decline in living standards. She also closes the door on tenants when they attempt to question their bills or charges that appear to be incorrect or unwarranted.
2. **Compromised Security, Surveillance Failures, and Lack of Privacy in a Gated Community:**
* Despite being advertised as a gated community with surveillance, the security measures are severely deficient. The gate code is the last four digits of the apartment complex's main phone number, providing no privacy or security for residents.
* The call boxes at both the main gate and the front door are non-functional, preventing visitors from contacting residents for entry. No individual tenant codes or phone numbers are linked to these boxes.
* Many of the doors and gates throughout the property are frequently broken or non-functional, further compromising security.
* Motion-activated lights outside and inside the buildings often do not come on when approached, creating dark and potentially unsafe areas.
* While signage indicates surveillance at the gate, Ms. Alfieri has repeatedly claimed that no recorded video footage exists for various criminal activities that have occurred on the premises, including vehicle sabotage, property damage to buildings, and theft from tenant storage units. This directly contradicts observations of a past assistant manager reviewing historical video playback in the office.
* This failure to maintain functional and monitored 24-hour surveillance cameras, which is Ms. Alfieri responsibility, creates an environment where tenants feel unsafe and vulnerable to criminal activity, despite paying for a secure community. The lack of privacy due to the universally known gate code further exacerbates these security concerns. Ms. Alfieri's inconsistent statements regarding surveillance capabilities contribute to a pervasive feeling of being misled and disrespected.
3. **Unfair and Discriminatory Practices:** Ms. Alfieri consistently demonstrates unfair treatment towards tenants, often exhibiting discriminatory behavior that creates an inequitable living situation for residents.
4. **Misuse of Company Funds and Property:** We have observed and have concerns that Ms. Alfieri is misusing company money for purposes unrelated to the proper maintenance and operation of Los Altos Towers, diverting resources that should be allocated to the apartment complex itself. This includes, but is not limited to, the alleged misuse of apartment phones for personal use and the removal of items from the activity room for her personal apartment, resulting in missing property from the common areas.
5. **Harassment of Tenants:** Ms. Alfieri engages in harassing behavior towards residents, contributing to a stressful and uncomfortable atmosphere within the community. This includes, but is not limited to, calling, yelling, and harassing tenants, and instructing the assistant manager to do the same.
6. **Unjustified Overcharging:** Tenants are frequently overcharged for services, repairs, or other items that should either be covered by the lease agreement, are excessive, or are not properly justified.
7. **Causing Tenant Self-Eviction:** Her actions and inactions have directly contributed to a hostile environment that has caused, or is causing, tenants to feel compelled to self-evict, resulting in unnecessary turnover and distress.
8. **Prioritizing Personal Feelings Over Professional Duties:** Ms. Alfieri consistently prioritizes her personal feelings and biases over her professional responsibilities and the well-being of the tenants and the property. Her decisions are often driven by personal sentiment rather than what is right or required by her role.
9. **Failure to Uphold Promises and Agreements:** Ms. Alfieri frequently makes promises or agreements with tenants regarding repairs, services, or other matters, only to subsequently renege on those commitments or implement different, often unfavorable, outcomes.
10. **Failure to Maintain Amenities and Promised Upgrades:** Despite promises of upgrades and a more livable environment, the pond out front, intended to enhance the complex, remains unmaintained or non-functional. This reflects a broader neglect of amenities and a failure to deliver on promised improvements.
11. **Improper Vehicle Towing and Excessive Charges:** Ms. Alfieri has authorized the towing of vehicles without proper notice to tenants. Furthermore, she has overseen the charging of towing fees that are well over what is allowed by New Mexico state law, even for vehicles merely moved within the property itself.
12. **Fraudulent Use of Past Employee's Signature:** Ms. Alferi has been observed using the signature of a past assistant manager on official paperwork given to tenants, even though that individual is no longer employed at Los Altos Towers. This constitutes a deceptive and potentially fraudulent practice.
13. **Overstepping Boundaries, Monitoring Residents, and Restricting Visitors:** Ms. Alfieri has engaged in excessive monitoring of residents, dictating who can visit their homes, and making unwarranted complaints about parking. This includes attempts to restrict tenants from having more than two visitors or family members, despite lease agreements not imposing visitor restrictions beyond a general noise ordinance at 10:00 PM, thereby infringing upon tenants' privacy and right to enjoy their homes.
The cumulative effect of these actions has severely eroded our trust in the property management and has significantly diminished the quality of life at Los Altos Towers. We believe that Gina Alfieri's continued employment as Property Manager is detrimental to the property, its residents, and the reputation of the ownership/management company.
Therefore, we, the undersigned tenants, respectfully but firmly demand the immediate removal of Gina Alfieri from her position as Property Manager of Los Altos Towers. We urge you to take swift and decisive action to address these critical issues and restore a professional, fair, and responsive management presence to our community.
We expect a timely response and a clear plan of action to resolve this matter. Failure to address our concerns will compel us to explore further avenues, including formal complaints to relevant housing authorities and legal counsel.
Sincerely,
The Concerned Residents of Los Altos Towers
---
**Signatures:**
| Printed Name | Apartment Number | Signature | Date |
| :----------- | :--------------- | :-------- | :--- |
| | | | |
| | | | |
| | | | |
| | | | |
| | | | |
| | | | |
| | | | |
| | | | |
| | | | |
| | | | |
| | | | |
| | | | |
| | | | |
| | | | |
| | | | |
| | | | |
| | | | |
| | | | |
| | | | |
| | | | |
---
**Online Petition Link:**
For those who wish to sign digitally, please visit: [https://c.org/2SWJd5XXNS](https://c.org/2SWJd5XXNS)
---
**Important Considerations for You:**
* **Gather Evidence:** While this petition expresses collective sentiment, individual complaints backed by evidence (dates, times, photos, emails/texts, witness statements, towing receipts, copies of paperwork with the old signature, lease clauses regarding visitors/parking, incident reports for criminal activity, documentation of non-functional amenities/lights) will significantly strengthen your case if you need to escalate. Encourage signatories to also document their individual experiences.
* **Identify the Recipient:** Ensure you know the correct corporate entity or owner to send this to.
* **Delivery Method:** Consider delivering the petition in a way that provides proof of receipt (e.g., certified mail, hand-delivery with a signed acknowledgment).
* **Legal Advice:** For specific legal guidance on tenant rights in New Mexico, especially regarding towing laws, security obligations, visitor restrictions, and potential fraud, consider consulting with a local attorney or tenant rights organization.

1
Petition created on September 22, 2025