Live Nation & Ticketmaster: Refund or Make-Up Show for November 5 Concert Attendees.”

3,051

The Issue

We call on Live Nation and Ticketmaster to coordinate a refund option or access to a full make-up concert at no additional cost for November 5, 2026 Usher and Chris Brown concert ticket holders at Mercedes-Benz Stadium.

Attendees spent their money and time expecting a complete concert experience. Instead, we experienced:

• A start approximately two and a half hours later than advertised, with no opening acts during the wait.
• A show that felt substantially shortened and rushed following the delay.
• No joint performance by Usher and Chris Brown.
• No explanation or apology communicated to us about the delay or changes to the performance.

We also ask Mercedes-Benz Stadium to address inconsistent enforcement of its bag requirements. Attendees were required to purchase a clear bag for $10 plus tax from a truck outside the stadium because sone pursed were  not clear or clear enough , while I observed other attendees entering with non-clear purses.

We request:

1. A refund option, including mandatory ticketing fees, or a full make-up concert at no additional cost for November 5 ticket holders.

2. Clear communication from Live Nation and Ticketmaster explaining how ticket holders can receive the resolution offered.

3. A public explanation and apology from event organizers addressing the delay, the shortened concert experience, and the lack of communication.

4. A review by Mercedes-Benz Stadium of bag-policy enforcement and a process for requesting reimbursement of documented clear-bag purchases required by inconsistent enforcement.

5. A written public response within 14 days of delivery of this petition.

Fans deserve respect for the money, time, and effort they invested in attending. Sign this petition to ask Live Nation, Ticketmaster, and Mercedes-Benz Stadium for accountability and a meaningful resolution.

Supporter Voices

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