As Virgin Islands (U.S.) customers and persons who visit the islands we have endured for years poor cell phone coverage throughout all three islands even before Hurricane Irma hit the territory, devastating St. Thomas and St. John.

We are therefore seeking the immediate demand of the following: for Sprint to provide its customers in the Virgin Islands with full service as per their contractual agreements. 

We also ask that our policymakers starting with our Governor, Governor Kenneth E. Mapp to engage the Chief Executive Officer of Sprint to find an immediate solution to why we continue to be subjected to substandard service. 

Additionally, we seek support of the Departmemt of Licensing and Consumer Affairs and the Attorney General Office in opening and investigation into the matter to explore the legal options available to us (FCC complaint, Class Action, etc.).