Arriva Trains Wales-no renewal of their franchise in 2018

This petition made change with 1,165 supporters!

The regular users of Arriva Trains Wales service across the length and breadth of Wales and the Borders say the level of service is totally unacceptable. An appalling lack of investment, with the company channeling its £28 million of annual profits into improving its railways in Germany, has led to grossly overcrowded trains, tired shabby carriages, staff shortages leading to canceled services, truly disgusting toilets, the list could go on and on. If your experience is like those of customers in the comments below vote to end Arriva Trains Wales franchise in 2018. 

'everyday people are crammed in like sardines'

'There are 14 people squashed behind the driver's cab. Where are your H&S policies?'

'mothers sat on the floor with their babies'

'your company should be ashamed of itself profiting out of people's misery'

'now waiting for the third train due to overcrowding'

'Arriva Trains Wales have been doing this for years and just don't care'

'Sat on the floor as only 2 coaches provided from Milford Haven-Manchester and aircon not working'

'Shocking service & overcrowded, pregnant lady with pram and child and can't get past door as luggage blocking path. No seat either'

'Having to pay £50 return for the pleasure of standing with no room to move. Having to stand next to filthy smelling loo too.'

'stop over selling tickets and letting people on ! This is dangerous and cannot be legal.'

'we're paying a fortune to travel in these appalling conditions too!'

'Meanwhile in Germany... "Deutsche Bahn Orders 250m Euros of Locomotives". This is what @ArrivaTW profits and Welsh taxpayers help to fund.'

'I'm currently sitting in the toilet with two other women because your service from Birmingham to Aberystwyth is so overcrowded'

'ATW seems to think that 2 carriages between Mcr & N Wales is adequate on a busy August Saturday but it's unacceptable'

'stopped using the train because of delays/cancellations - great to see after 3 months nothing has changed!Rhymney 17.05 delayed!!'

'On ATW train to Aberystwyth and train is absolutely ram packed! People standing all the way down, absolute joke.

'Grossly overpacked @ArrivaTW train to Aberdovey! ���� poor children sitting on the floor!



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