Petition updateInvestigate the fraud committed by the owners of freewallet​.​orgWhat to do if Freewallet blocked your account
Andrew LukinLondon, United Kingdom
3 Nov 2024

If Freewallet has restricted access to your account, we can assist in making your story heard and working towards recovering your funds. Freewallet has a reputation in the crypto world for prolonged account freezes, often impacting users who’ve complied with all verification requirements. In some cases, accounts remain inaccessible for years, locking users out of their own assets.

While Freewallet’s actions are highly questionable, there’s still a possibility of retrieving your funds.

Get in touch: Freewallet-report@tutanota.com

Reach out to us, and we’ll offer assistance free of charge. We utilize a proven strategy to support victims of blocked accounts: after receiving screenshots showing the blocked status, we share these cases on social media, crypto forums, and key websites. This public approach garners attention and puts pressure on Freewallet to address individual cases, often leading to unblocking accounts to avoid negative publicity.

Even when users pass all required KYC checks, Freewallet sometimes imposes further delays, seemingly discouraging users and prompting many to abandon their assets.

For each case, we ensure Freewallet’s actions are documented and shared, creating visibility that’s hard to ignore. This transparency often compels the company to act to protect their public image.

If you’re facing a blocked account, share your screenshots with us. Together, we can make your story visible and work towards a solution.

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