Like many residents in the city of Banning, I've been shocked to see my utility bills increase despite efforts to be energy efficient. Since installing solar panels, I expected a reduction in water, sewer, and electric costs, but instead, my bills have continued to rise. It's alarming when basic utilities drain your finances, especially during difficult times like the pandemic.

Many residents of Banning have reported similar issues, suggesting that there could be widespread problems within the city's billing department. Some have found inexplicable charges on their accounts dating back to the pandemic, raising concerns about potential mismanagement or errors that need thorough investigation.

The pandemic impacted everyone's lives, and financial stability became a concern for all. It's critical that during a time where every dollar counts, residents are appropriately billed and not unduly burdened by errors or misconduct.

There is an urgent need for transparency and accountability from the Banning billing department. To ensure residents are only paying for their actual consumption and not footing the bill for mistakes, an independent audit of the department is essential. Such an audit would confirm if there are discrepancies and help initiate corrective measures if necessary.

I urge the city council of Banning to take this matter seriously and launch a formal investigation into the billing practices of the city's utility department. Residents deserve clarity and fairness when it comes to their utility bills. Only by addressing these billing issues can trust be rebuilt between the citizens and the Banning government.

Please sign this petition to demand a thorough investigation of the Banning billing department and advocate for fair and transparent billing practices for all residents. Your signature will help in pushing for necessary changes that ensure all residents are treated justly and can trust the systems meant to serve them.