Instagram: The Appealing Process is Broken and Unsupportive

The Issue

Instagram! The appealing forms we are given are not working!! the process is telling us to fill and submit this form  https://help.instagram.com/contact/606967319425038  but we are getting zero response and it has been months!! there is no contact at all we are just submitting for nothing! we are not getting any answer, you can see how many people are facing the same issue here.

We call on Facebook/Instagram to intervene and make some changes in the deactivating-reactivating process! what's happening is preposterous! there is something wrong and there is no support! you can just take a look at the community and see what they say! this is unacceptable coming from a BIG SITE like yours!!

After 3 times of wrongful and mistaken deactivation decisions of my account, and desperate attempts to reach out or contact Instagram to inform them about the problem that is going on at the platform, I didn't receive any help or response! I decided to make this petition so that we may be able to inform them that there is a serious issue and something needs to be done.

It is very upsetting and irritating to wake up the morning to find that your account that you've been working to grow up for two years has been disabled, just because a bunch of spammers and haters kept on falsely reporting your account a lot, while you haven't done anything wrong. Some people(bullies, competitors, haters) are finding a certain way and start reporting an account slanderously and constantly until the account gets disabled. It could be software! I've just made sure of this myself!.  

  • It is OK to disable an account, but just let us appeal!! we just need real contact! for me, I've been submitting forms for months yet no response at all! like there is no any kind of reply! it's not fair to disable an account suddenly and not reply to appealing requests or not providing any kind of support. Accounts are getting disabled for no violation!    

  • You can just update the reporting process as well and make it genuine as you see suitable because spammers are using the options harmfully

 Just make an update in the appealing process, we deserve some concern! the process doesn't suit a big platform like yours, some changes for the better won't do harm! respond more humanly, Please take action!. 

avatar of the starter
Harith MageedPetition StarterHelper, explorer, enthusiast Network services specialist

8,540

The Issue

Instagram! The appealing forms we are given are not working!! the process is telling us to fill and submit this form  https://help.instagram.com/contact/606967319425038  but we are getting zero response and it has been months!! there is no contact at all we are just submitting for nothing! we are not getting any answer, you can see how many people are facing the same issue here.

We call on Facebook/Instagram to intervene and make some changes in the deactivating-reactivating process! what's happening is preposterous! there is something wrong and there is no support! you can just take a look at the community and see what they say! this is unacceptable coming from a BIG SITE like yours!!

After 3 times of wrongful and mistaken deactivation decisions of my account, and desperate attempts to reach out or contact Instagram to inform them about the problem that is going on at the platform, I didn't receive any help or response! I decided to make this petition so that we may be able to inform them that there is a serious issue and something needs to be done.

It is very upsetting and irritating to wake up the morning to find that your account that you've been working to grow up for two years has been disabled, just because a bunch of spammers and haters kept on falsely reporting your account a lot, while you haven't done anything wrong. Some people(bullies, competitors, haters) are finding a certain way and start reporting an account slanderously and constantly until the account gets disabled. It could be software! I've just made sure of this myself!.  

  • It is OK to disable an account, but just let us appeal!! we just need real contact! for me, I've been submitting forms for months yet no response at all! like there is no any kind of reply! it's not fair to disable an account suddenly and not reply to appealing requests or not providing any kind of support. Accounts are getting disabled for no violation!    

  • You can just update the reporting process as well and make it genuine as you see suitable because spammers are using the options harmfully

 Just make an update in the appealing process, we deserve some concern! the process doesn't suit a big platform like yours, some changes for the better won't do harm! respond more humanly, Please take action!. 

avatar of the starter
Harith MageedPetition StarterHelper, explorer, enthusiast Network services specialist

The Decision Makers

Mark Zuckerberg
Founder and CEO at Facebook

Petition Updates

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Petition created on December 14, 2018