Improve Our Bus Service!

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Earlier in September 2017, Stagecoach changed almost every bus service in the Dover District, eliminating some people's only services. They had a consultation period, and our MP, Charlie Elphicke, along with Dover District Councillors objected to these wide-spread changes to the buses, frequencies, routes and timings. Many members of the public also objected to these changes which were evidently not thought through.

This consutation was originally for 13 days, and was only available online, and no notification was posted on buses, stops, or in the media.This consultation was extended by another week after our MP got involved.

After this consultation period ended, Stagecoach completely ignored everyone's opinions on the changes and implemented them, causing widespread chaos, including drivers not knowing where they're going as routes have been changed. People are unable to get to work or appointments on certain services as these have been cut, or times have changed.

Stagecoach, and Philip Norwell, Area Managing Director for Stagecoach, have given no consideration to the people of Dover who rely on the bus to get around.

Stagecoach have also stopped serving certain bus stops the Dover area, particularly in St. Radigund's, which is not fair on those that are elderly or who are disabled or have pushchairs as they now have to walk further to get to and from the bus stops that are in service.

We are calling for Stagecoach to listen to the public, the people without whom there would be no bus service, instead of just ignoring us and implementing wide-spread changes which leave many of us in a worse situation.

Stagecoach need to bring back the previous services, or if this is not viable, where there has been route changes and extensions, run the previous service alongside the new route to give people the option of which to use, this will also serve more people.

If these changes have been brought about due to cost issues, perhaps stagecoach could invest in more economic buses. Another option to lower Stagecoach's expenditure and provide the people of Dover District with a better bus service, hybrid or all-electric buses could be a viable option as these will be cheaper to run.

We are urging Stagecoach to reconsider all of these changes they have implemented to the Dover area without any thought or consideration for passengers. We are not happy with these changes, and Stagecoach needs to listen.

 



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