Like many Indian citizens, I increasingly find myself frustrated and delayed by long queues at the Paliyekkara toll plaza in Thrissur, Kerala, India. Ever since the implementation of mandatory fast tag payment for crossing the toll plaza, the process has been anything but not so swift. The issue lies in the fact that the toll plaza's fast tag counters are not equipped with an automatic barrier operation system. Instead, staff manually check vehicles' numbers before opening the barrier, causing unnecessary inconvenience and traffic congestion.

Furthermore, after paying hefty toll fees, it is disappointing to see a noticeable lack of facilities along the highway or in the toll booth. While collecting toll fees, the company overseeing the operations should serve the community as well - by investing some part of the fees into meaningful infrastructural improvements or beneficial societal programs.

By adopting a more efficient automated system and facilitating better amenities in and around the toll plaza, road users can expect lesser waiting times to cross the toll plaza, thereby creating a smoother commuting experience for everyone. Let us urge the company managing Paliyekkara toll plaza to revise their practices and reinvest in the community. Please sign this petition if you believe in the cause and want a more efficient, friendly commuting experience for all.