this petition is about issue #4

DEAR FORD MANAGERS

Issue #1

BOUGHT A 2008 FORD EXPLOER IRON MAN, THE TAIL GATE LEAKED, BROUGHT IT IN THEY FIXED ( THEY INSTALLED THE SEAL INSIDE OUT WHEN THEY REPLACED THE TAIL GATE ) I HAD TO BRING IT IN WAIT FOR THEM TO REPAIR IT THEN PICK IT UP. TIME WASTED ON MY PART WHEN THIS TYPE OF SERVICE SHOUL NEVER HAPPEN FROM A FORD DEALERSHIP

 

Issue #2

BOUGHT A 2011 FORD F-150, ORDERED TONTO COVER AND WINDOW GUARDS, THEY INSTALLED 2 OF THE 4 WINDOW GUARDS HALF WAY NOT COVERING THE WINDOWS I HAD TO BRING IT BACK ONE DAY FOR THEN TO REPLACE THE GUARDS. TIME WASTED ON MY PART WHEN THIS TYPE OF SERVICE SHOULD NEVER HAPPEN FROM A FORD DEALERSHIP

 

Issue#3

ORDERD 4 NEW TIRED ON MY 2008 IRON MAN FORD EXPLORER SHORT PERIOD OF TIME WENT BY AND MY TIRES KEPT LOSING AIR SLOWLY COUDLNT FIGURE OUT WHY? I JUST GOT NEW TIRES ON SO I WAS CONFUSED I DIDNT HAVE THIS PROBLEM BEFORE NEW TIRES, HERE THE TECH WHO DID MY TIRE WORK ENDED UP NOT CLEANING THE ALUMINUM RIMS PROPERLY CAUSING THE BEAD NOT TO SEAL PROPERLY. I TOOK IT TO ANOTHER CAR MECHANIC HE FOUND THE PROBLEM FIXED IT AND I HAD TO PAY FOR THE REPAIRS!. . TIME WASTED ON MY PART WHEN THIS TYPE OF SERVICE SHOULD NEVER HAPPEN FROM A FORD DEALERSHIP

 

Issue#4

PURCAHSED A 2014 F-150 DRIVING DOWN THE ROAD AT APPROX 10MPH AND IT SOUNDED LIKE A GUN SHOT OR A BASEBALL BAT HIT MY TRUCK, FOUND THE REAR DRIVER SIDE WINDOW SHATTERED, COULDN’T FIND IMPACT, CALLED FORD, THE DEALERSHIP SAID FORD HAS NOT RECALLED THIS SO THEY CAN’T COVER IT.  I ASKED THEM TO COVER IT AFTER A FEW HOURS THEY SAID THE BEST THEY CAN DO IS $500, THAT IS NOT FAIR CAUSE THIS IS NOT MY FAULT AT ALL AND I DID PURCHASES EXTRA WARRANTY BUT THEN I HAVE TO DO AN INSURANCE CLAIM THEN FORD WILL COVER THE DEDUCTABLE HOWEVER THIS SHOULD NOT HAVE HAPPENED IT IS A FORD DEFECT NOT MINE IT SHOULD BE COVERED 100 % AND  SHOULD NOT HAVE TO WASTE MY TIME DOING ALL THIS TO PROVE MY POINT! I DID RESEARCH ON THIS ISSUE AND IT HAS HAPPNED BEFORE TO MANY PEOPLE IT SEEMS., TIME WASTED ON MY PART WHEN THIS TYPE OF SERVICE SHOULD NEVER HAPPEN FROM A FORD DEALERSHIP

 

 

 

Issue#5

THE SAME TRUCK 2014 F-150 I TOOK IN FOR THE FIRST OIL CHANGE SINCE I BOUGHT IT AND I GET A NOTE THAT A SHOCK IS LEAKING? SAY WHAT? I TOWED NOTHING I HAVENT PUT ANY WEIGHT IN THE BED!  THIS TRUCK IS HARDLY USED WHY IS THIS HAPPENING ALREADY? O AND THEY SAID IT SHOULD HAVE A TUNE UP ALSO? SAY WHAT ALREADY? WTH IS GOING ON HERE”

 

Issue#6

Bought a 2011 ford explorer had to have the navigation uploaded wasn’t working correctly at time of purchase? Shouldn’t this be done already? . TIME WASTED ON MY PART WHEN THIS TYPE OF SERVICE SHOULD NEVER HAPPEN FROM A FORD DEALERSHIP

 

Issue# 7

BOUGHT A 2003 FORD EXPEDITION, HAD FRONT BRAKE PROBLEMS FROM THE START TOOK LIKE 2 TO 3 VISITS FOR THEM TO FINALY FIX IT, . TIME WASTED ON MY PART WHEN THIS TYPE OF SERVICE SHOULD NEVER HAPPEN FROM A FORD DEALERSHIP

Issue #8 I HAVE GOTTEN 6 OR 7 TRUCKS THROUGH FORD IN SOUDERTON  MOSTLY PAID CASH FOR THEM AND PURCHASED EXTRA WARRANTY FOR A FEW OF THEM, ALSO SO WHY DON’T I GET TREATED LIKE A PERSON YOU WANT TO RETAIN AS A CUSTOMER INSTEAD OF WHEN I SAID THEN YOU LOST A CUSTOMER FOR FUTURE PURCHASES WHEN TOLD THAT YOU WONT COVER THIS ISSUE ON MY FORD 2014 F-150 ALL I HEAR IS A FAKE “ SORRY TO HEAR THAT” . TIME WASTED ON MY PART WHEN THIS TYPE OF SERVICE SHOULD NEVER HAPPEN FROM A FORD DEALERSHIP

 

I AM NOT LOOKING FOR PERECTION IF I WAS THE FIRST TIME AND IF NOT THEN THE SECOND TIME, I WOULD HAVE WENT SOMEWHERE ELSE BUT I STAYED LOYAL TO FORD AND ITS REPUTATION. BUT I GOT SHIT CANNED WHEN IT CAME TIME TO REPAY AND NOT REPAY A PROBLEM ON MY BEHALF BUT A PROBLEM ON FORDS BEHALF! ( ALL THIS FOR THENNT TO COVER $1014 OF A DEFECT ON THEIR BEHALF) MORE INFO ONLINE JUST GOOGLE THE WINSHIELD EXPLODING FROM NOWHERE ) http://fordauthority.com/2017/12/another-ford-f-150-owner-claims-the-rear-window-shattered-despite-no-impact/