Hey Flipkart, you've cheated me; either complete my orders or shut-down your services.
The issue
Flipkart.com is an online shopping site. Since the last 2-3 years Flipkart is flashing big advertisements especially in festive seasons. Customers are attracted to their site and place orders online. Flipkart send regular email & message like ORDER CONFIRMED, ORDER VERIFIED, ORDER DISPATCHED. Customer can track his/her order too. But suddenly Flipkart cancel the order by saying "Area not serviceable", "Pincode-address mismatch" etc. They send a message to customer to make a new order on some alternative address.
Everybody knows that it could be easily check that which area is serviceable at the time of order placing by making small change in software code. Secondly, courier partners picks up those packets only in which they provide service. It’s Flipkart’s responsibility to tell about the serviceable areas to their customers.
Flipkart ‘Customer Care’ is also not working, when somebody make a call on toll-free number 1800-208-9898, computer speaks that all agents are busy, thank you, please try again and line cuts. ‘Customer Care’ doesn’t ask to wait for a minute.
In this way Flipkart is wasting customers’ time & money. Customers miss deals on other shopping sites too. Flipkart is making fool to Indians customers by not completing orders. It looks Flipkart receives huge orders but can't fulfill these orders, so they start making excuses and cancels lakhs of orders.
It is customer right to get his order in his hands while somebody commits that order is confirmed. So I strongly insist to Flipkart to deliver all those orders taken in the first week of Oct-2016, and which have been confirmed. It's Flipkart's responsibility how they deliver these orders.
If Flipkart do not complete orders, Indian Government and Ministry should take strict action against Flipkart.
Please sign and share this petition.
The issue
Flipkart.com is an online shopping site. Since the last 2-3 years Flipkart is flashing big advertisements especially in festive seasons. Customers are attracted to their site and place orders online. Flipkart send regular email & message like ORDER CONFIRMED, ORDER VERIFIED, ORDER DISPATCHED. Customer can track his/her order too. But suddenly Flipkart cancel the order by saying "Area not serviceable", "Pincode-address mismatch" etc. They send a message to customer to make a new order on some alternative address.
Everybody knows that it could be easily check that which area is serviceable at the time of order placing by making small change in software code. Secondly, courier partners picks up those packets only in which they provide service. It’s Flipkart’s responsibility to tell about the serviceable areas to their customers.
Flipkart ‘Customer Care’ is also not working, when somebody make a call on toll-free number 1800-208-9898, computer speaks that all agents are busy, thank you, please try again and line cuts. ‘Customer Care’ doesn’t ask to wait for a minute.
In this way Flipkart is wasting customers’ time & money. Customers miss deals on other shopping sites too. Flipkart is making fool to Indians customers by not completing orders. It looks Flipkart receives huge orders but can't fulfill these orders, so they start making excuses and cancels lakhs of orders.
It is customer right to get his order in his hands while somebody commits that order is confirmed. So I strongly insist to Flipkart to deliver all those orders taken in the first week of Oct-2016, and which have been confirmed. It's Flipkart's responsibility how they deliver these orders.
If Flipkart do not complete orders, Indian Government and Ministry should take strict action against Flipkart.
Please sign and share this petition.
Petition Updates
Share this petition
Petition created on 9 October 2016