Boycott

The Issue

Greyhound has a pattern of horrific customer service, including stranding passengers, not giving refunds and having the rudest employees on the planet,(especially at the Port Authority in New York).

I recently had back to back expereinces where myself and family members, were "left hanging" after delays caused  us to miss connecting buses.   Apparently, the company does not use contingency plans to mitigate unexpected situation, but  will just leave customers stranded.   This is NOT ACCEPTABLE!!  If you pay for a service you should receive it!!

I think Greyhound needs to know that there practices will not be tolerated by the public and that although they may be No. 1 now, this can change rapidly if they do not make changes to policies and show respect for the public.

 

Please share your Grey hound Horror Stories and demand changes!!!

 

avatar of the starter
karen harrisPetition Starter
Media inquiries
This petition had 154 supporters

The Issue

Greyhound has a pattern of horrific customer service, including stranding passengers, not giving refunds and having the rudest employees on the planet,(especially at the Port Authority in New York).

I recently had back to back expereinces where myself and family members, were "left hanging" after delays caused  us to miss connecting buses.   Apparently, the company does not use contingency plans to mitigate unexpected situation, but  will just leave customers stranded.   This is NOT ACCEPTABLE!!  If you pay for a service you should receive it!!

I think Greyhound needs to know that there practices will not be tolerated by the public and that although they may be No. 1 now, this can change rapidly if they do not make changes to policies and show respect for the public.

 

Please share your Grey hound Horror Stories and demand changes!!!

 

avatar of the starter
karen harrisPetition Starter
Media inquiries

The Decision Makers

Greyhound Lines
Greyhound Lines
Responded
“Hello! We really appreciate you bringing this information to our attention. We've been in communication with the petition starter and have already extended an offer to resolve the matter. We value our customers and want them to have an enjoyable experience when traveling with us, so thank you again for reaching out.”

Petition Updates

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Petition created on December 3, 2013