It’s been 14 months now since I purchased Nexus5. I was really happy with it for the first 13 months, but after the Lollipop update it started showing issues like camera crashing and phone restarting. As, these problems were not bothering me much so I neglected, then one day my phone automatically got switched off by itself then started to reboot again and again.

Then, somehow I was able to start it but whenever i used to click on power button, powers off option used to come and no matter wherever i click, it used to turnoff by itself and start again. I discussed this problem on Google product forum, where they said that i should clear the cache partition. I somehow tried to access the back end menu and cleared cache, but since then the phone is just stuck on Google revolving balls.

And this issue is not just with me but with so many people around the world. As same problem is faced by so many at the same time, there is something wrong with the lollipop update which has led to this situation. People having Nexus7 are also facing this issue. It's been a month that my phone is dead. LG service center people said that they have to replace the mother board that will cost around 11000rs, they can't even repair it.

There are so many forums online based on the same problem, but till now LG or Google nobody is taking any sort of responsibility. Why should the customer suffer, when there is problem at their end. I have complained to LG many times, but they are not even ready to listen as the warranty period is over.

So, this is an issue which is significant and can happen with you also. I just want some support from all of you as even after warranty if something is happening because of faulty updates from the company’s end, then company should take responsibility and should solve this.

We can’t give them opportunity to exploit us and make us to pay such a huge amount.

We have to take a stand. KINDLY SUPPORT

 

 

Go to the following forums and links, you will know how big this problem is:

https://productforums.google.com/forum/?utm_medium=email&utm_source=footer#!msg/nexus/ouJO4h67Gzw/0uXnvcCIBHwJ​

https://productforums.google.com/forum/#!topic/nexus/Ykfqr5RnlW0%5B176-200%5D​

https://productforums.google.com/forum/#!topic/nexus/Ykfqr5RnlW0%5B126-150%5D​

https://productforums.google.com/forum/#!topic/nexus/Ykfqr5RnlW0%5B126-150%5D​

https://productforums.google.com/forum/?utm_medium=email&utm_source=first_post_notification#!category-topic/nexus/1H6ZiIMYrtw​

http://9to5google.com/2015/04/10/nexus-5-nexus-7-bricked-android-lollipop/#comments?utm_source=Drippler&utm_medium=Drippler&utm_campaign=Drippler