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Provide Android developers with one-on-one communication to help identify and resolve policy violations prior to automated and irreversible suspensions

This petition had 3,249 supporters


Google has been improperly suspending Android Apps and Developer accounts deemed to be violating the Google Play Developer Distribution Agreement and/or the Google Play Developer Program Policies. Furthermore, Google's notification for these violations comes in the form of vague automated e-mails that prevent honest developers from complying with Google's demands (no instructions on what to change or fix). In many cases, apps and accounts are suspended or removed completely without prior warning or notice, offering no recourse to fix inadvertent violations regardless of the problem's simplicity, severity, or developer's intentions to fully comply.

The result of these careless actions are often disastrous and far reaching, ranging from the exodus of loyal Android developers to the sudden loss of income source and jobs. We've fallen victim to this troubling practice twice at Phandroid.com which, ironically, is a site for Android enthusiasts by Android enthusiasts. After seeing countless other Android developers burned, left in the dust, and ignored by Google... we felt it was time to speak up and make our combined voices heard.

This problem can be resolved by creating a team of Android Developer Advocates whose primary role is to communicate directly with developers who are issued policy violations, helping them understand the exact reasons for the violation, and help them understand what adjustments can be made to bring their app and account into good standing. Supporting developers directly will help keep good apps in the Play Store, maximize good-will and morale in the developer community, and prevent the livelihoods of developers, startups, and entrepreneurs from being destroyed.

Stop the automated suspensions. Help developers comply. Protect the Android ecosystem. Save the clock tower.



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Rob Jackson needs your help with “Google, Inc: Provide Android developers with one-on-one communication to help identify and resolve policy violations prior to automated and irreversible suspensions”. Join Rob and 3,248 supporters today.