Please listen to the majority of your fan base and revert Marvel Heroes back to before the biggest update ever.  IMO it was best explained recently in a Steam review as of late.  I'm not including the Steam players name who wrote this review, but many thanks are given.  Here is the Steam review... 

A lot of negative reviews are getting jumped on so I wanted to summarise why people are so angry/disappointed in this game.

Firstly, a total gear reset is happening. They're adding new tiers of artifacts, new slot 1-5 gear, new costume cores - pretty much the only items you won't replace are legendaries, insignias and rings. This has been justified by Asros as "all mmo's do gear resets, this is normal".

Here's the problem: When other MMO's do this, they also introduce new content in which to obtain said gear. We have been waiting for any new zones/terminals/raids for a LONG time. for the past two years the devs have spent the majority of their time doing "52 reviews", a series of balancing patches for each individual hero. They stated once these were done, and every hero was on a level playing field, they would release raid content because then everyone could take part.

This has not happened. Instead they finished their 52 reviews in early 2016 and then spent most of this year working on a secret "biggest update ever" which completely tore all these reviews apart and left a mishmash of bugs and power inconsistencies that has rendered 75% of the heroes significantly weaker, and far behind the few that are viable for endgame content. It's been a month since they've done this and they've only just announced that they're fixing 1 of the 40ish heroes that they have broken. So do we have to wait another 40 months for a new raid while they go back and re-review the mess they've made?

When the "Biggest systems update ever" happened - we were left with exactly the same content/zones as before, but now they changed several heroes archetypes, changed the actual function of several artifacts, and didn't offer any free unbinds so that you could fix everybodies gear. If (like myself) you had made the effort to gear up all 50+ heroes prior to this, you're now left with a roster totally equipped with the wrong items, and if you didn't hoard credit chests (which have now been removed) - you can expect to farm credits for a couple of hours for every single hero you want to unbind items for (or you can buy matrix of unbinding from the cash shop for 50 cents each, so a few dollars per hero).

So now we've been informed this week that even if we spent time/money unbinding these artifacts, it doesn't really matter because now they're releasing a higher tier of cosmic artifacts, which have somehow been shoehorned in before omega items. This has completely removed any motivation for people to play the game. You can farm the same old content for the same old items but when they actually manage to release these new items, which will also be farmed in the same old content, anything we have now will be rendered inferior. Why would we play a game knowing full well the items we're recieving are imminently useless, and the new items will be farmed from the exact same content that we're farming now?

The ultimate insult to the PC playerbase is that these changes have been justified as "for the health of the game" - when in reality, the changes have been made to facilitate a conversion to a console game. The game is slower, the items are simpler, the customisation has gone, visuals such as size increase were removed with no compensation, and cash shop boosts have been simplified all for this one aim: To make the game viable for console release. Devs on the forum have let slip that they're doing this leading to massive censorship and damage control, but at this point we all know it's happening. It's in the game code, models have been designed for PS4, and some of the design changes are glaringly obvious.

The fact of the matter is the devs have been lying to the fanbase for years, making empty promises, delaying content, but this last year has been the ultimate kick in the teeth because they've spent the last year creating next to no new content while running a series of sales. This money that they have been taking from the PC players is being used to fund a console release at the expense of the quality of the game. It's greedy, it's dishonest, and it's frankly insulting that they can't be straightforward and tell their fans precisely what they're doing.