Our only choice in service is Frontier?

Not a day goes by where we don't find ourselves watching our TV (Netflix, Amazon TV, et al), smartphones (wireless) or web pages load and load.  Freezing.  Interrupted. Disconnecting. Left waiting for service to return.... 

We go through the motions; We wait, we restart, we unplug the router, we wait ...  It has taken over an hour to watch a 30-minute program!  When I have called Frontier customer service, we too, go through the motions.  I always make a point to mention that quality of service in our area is awful ~ and met with "We see no problems in your area."  

As of this second, our download speed is 2.27M and upload speed is at 0.20M.  This is ridiculous.  Check yours at speedtest.net 

I know we are not alone!  As members of the Nextdoor app, I see other neighbors complaining about Frontiers' quality, customer service, and the lack of choices for service.  

I have talked to Time Warner Cable and they are not available in our area for now.  They told me to call back in 3 months to check on the status.  They told me same thing 3 months ago.  

We are getting impatient!  Please TWC, come into the area!  Give us a choice!

Frontier ~ I employ you, please don't continue to ignore the issues.  I know you have heard our complaints.  It is truly disappointing that you have taken our accounts for granted.  You know we have no other options and you choose not to upgrade/fix the issues in the area.