Kathleen O'HaganToronto, Kanada
12 Nis 2018
As per the article that appeared in Allergic Living Magazine today ("WestJet Serving Nut Snacks: What the Change Means for Allergic Travelers"), WestJet has taken steps in addressing our concerns (see list below). For some in the food allergy community, this is enough to make them feel safe and welcome. For others, it is a matter of principle that they revert to their nut-free menu. Where do you stand? "Allergic Living is able to confirm, through WestJet’s media relations manager Lauren Stewart, the specific accommodations the airline continues to provide: -With advance notification, Stewart says flight crew will still “make a P.A. announcement for anyone who self-identifies as being allergic to peanut or nuts and requests the announcement.” When this is the case, the crew then will not serve nuts among the premium section snacks. -The airline will allow allergic travelers to pre-board an aircraft to wipe down their seating area. -The crew will continue to provide a buffer zone, which means airline staff can ask those seated around the traveler with allergies to refrain from eating any nut-containing products. -Guests who inform the flight crew of a food allergy will be asked if they have an epinephrine auto-injector with them and where it is, or if they’re carrying other allergy medication."
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