

Ford Malaysia Poor After Sales Service & Problematic Vehicle


Ford Malaysia Poor After Sales Service & Problematic Vehicle
The Issue
Ford Malaysia provide a poor after sales service to end user, selling a problematic vehicle to the market, such as Ford Focus MK3, Fiesta MK6 & 7. DCT Problem, TCM Problem, Manufacture defect steering rack, badly vibration during idling ( due to low RPM setting & all the sensor problem. IMPROVE the Poor After Sales Service! Extend the warranty for the DCT or swap to other type of transmission, such as 6AT or 6MT. Redesign the defect steering rack. Re-program the Software for higher RPM (840-880) to avoid the idling vibration. Make it Right To The End User!

Lam Kin ChingPetition Starter
This petition had 535 supporters
The Issue
Ford Malaysia provide a poor after sales service to end user, selling a problematic vehicle to the market, such as Ford Focus MK3, Fiesta MK6 & 7. DCT Problem, TCM Problem, Manufacture defect steering rack, badly vibration during idling ( due to low RPM setting & all the sensor problem. IMPROVE the Poor After Sales Service! Extend the warranty for the DCT or swap to other type of transmission, such as 6AT or 6MT. Redesign the defect steering rack. Re-program the Software for higher RPM (840-880) to avoid the idling vibration. Make it Right To The End User!

Lam Kin ChingPetition Starter
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The Decision Makers
Ford Malaysia ( Sime Darby Auto Connexion)
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Petition created on 16 May 2016