Fitbit sells health tracking devices('Product(s)') in India via various channels, including e-coms like Amazon. The Products come with a standard warranty of one year('Warranty Period').

What happens when the Product starts malfunctioning after the Warranty Period(through no fault of the Customer)?

Fitbit's customer support response is that the Product doesn't meet the replacement requirements of its Warranty Policy. In short, CUSTOMERS MUST BUY NEW PRODUCT. 

How is this reasonable? The Product costs about INR20000, and Fitbit does not even have support services for India-based customers.

Sign my petition to ask:

1: Fitbit to provide after-sales services for Products beyond the Warranty Period. 

2: Set up service centers in India.

If they fail to meet the above asks, they should state that the Product is only useful during the Warranty Period.

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