Ticketing Fraud: Demand Accountability and Refunds!

This petition addresses serious issues surrounding Adele's 10 concerts in Munich in August 2024. Many fans feel betrayed by Ticketmaster, Live Nation, and Leutgeb Entertainment Group due to their unfair and exploitative ticket sales practices.

During the Presale, fans were systematically misled through deceptive practices and artificial scarcity. After being required to sign up for queue links and wait for hours, initial buyers were assigned overpriced tickets, often located far apart. Later, many additional seats were released at cheaper rates better located. The claim, "There will be more demand than there are tickets available," during the presale registration was a blatant manipulation to pressure people into buying quickly. To make matters worse, new sections right by the stage were recently added at a much lower price. This strategy not only unfairly disadvantaged early buyers but also exposed the presale as a blatant rip-off. It is evident that the promoters miscalculated and significantly overcharged presale buyers.

Many ticket holders who can no longer attend Adele’s shows and want to sell their overpriced presale tickets are encountering difficulties. Since February, the organizers have blocked the option to transfer or resell these tickets, preventing holders from recouping their costs. This has led to increased scamming on platforms like Facebook and eBay. Despite numerous urgent requests from buyers, the organizers have only recently announced that these features "will", later "might", be available one week before the shows (information that was not disclosed at the time of purchase). This delay has left ticket holders feeling betrayed and misled, as Ticketmaster has failed to provide the advertised service on time, leading to potential financial losses with the shows so close. Notably, these features are activated immediately for other concerts, with Resale typically limited to the original price. Therefore, the organizers' claims about preventing people from making money and controlling inflated pricing are blatantly false and a clear attempt to mislead the public. Live Nation & Leutgeb are the real scalpers!

As a final insult, countless tickets are now being sold for just €35 – not, as Leutgeb falsely claims, to help fans who couldn’t otherwise afford them, but because many seats would otherwise remain empty. Contrary to their misleading statements, these seats are not restricted; they are mostly in FOS areas, right at the stage, and in A-blocks, located next to each other. This is another massive slap in the face to everyone who was fleeced for exorbitant prices earlier. The promoters are not only ignoring legitimate criticism but are actively blocking those who dare to expose their shamelessly unethical practices.

Fans are deeply frustrated and disappointed. This mismanagement has led to widespread dissatisfaction and significant financial and emotional stress, raising concerns about the transparency, fairness, and integrity of the ticketing process. Some fans are even hoping for cancellations due to feeling exploited and misled.

We demand that Ticketmaster, Live Nation, and Leutgeb Entertainment Group:

– Address and rectify the unfair, non-transparent, and exploitative treatment of early buyers who paid excessively high prices.

– Issue refunds to misled fans.

– Immediately activate Resale for all shows for safe and fair ticket transfers. (Update: Resale for all shows remains inactive until just days before the event date)

With this petition, we aim to expose the unfair practices of Ticketmaster, Live Nation, and Leutgeb Entertainment Group. We demand an end to their overpricing, deceptive, and exploitative ticketing processes.