French national daily, Le Figaro, published a piece on the DGCCRF investigation entitled  Des étrangers dénoncent «l’horreur» des résidences de tourisme françaises  (16th August 2018). In the piece, Jean-Bernard Litzler describes how owners feel that they are 'prisoners of a Kafkaesque system':

"Selon eux, la présentation qui leur a été faite du système français des résidences de loisirs gérées (french leaseback, pour les anglophones) a été trompeuse et ils s’estiment aujourd’hui prisonniers d’un système kafkaïen."

He goes on to highlight owners concerns that the complaints are being investigated by a body (the DGCCRF) which is a part of the French government department that devised the tax incentive schemes in the first place. This department itself is arguably the largest stakeholder in French leaseback!

Can consumers be confident that the DGCCRF will uphold their rights ?