On 6 April Mrs Ford sent a letter to Commissioner Věra Jourová, Commissioner for Consumers, explaining the experience of victims and asking the Commissioner to investigate. Specifically examining the possible infringement on three aspects of EU Directives: Mis-selling of the properties Unfair contract terms The necessity of more communication between Competition and Consumer Authorities across Europe Earlier this week Commissioner Jourová's services alerted the relevant national consumer authorities asking them to assess complaints received by property owners.