At the FCC January General Meeting, during his vote on Indoor Location Accuracy, FCC Commissioner Pai commented: Finally, I would be remiss if I did not take a moment to mention another issue that affects millions of Americans when they dial 911 from indoor locations. As some of you might recall, I launched an inquiry a year ago to ensure that dialing 911 always works. I started the effort after hearing about the tragic death of Kari Rene Hunt Dunn in a Marshall, Texas hotel room. As I’ve recounted before, Kari’s daughter tried calling 911 four times, but the call never went through because the hotel’s 911 system required guests to first dial a “9” to get an outside line. After hearing this story, I gave Kari’s father, Hank Hunt, my personal commitment that I would do my best to ensure that no one—and no child—would ever again confront that situation. Last week, I had the chance to visit Marshall, Texas and the 911 dispatch center where the call from Kari’s daughter would have—and should have—gone. I was honored to stand with Kari’s father, Hank—someone whose courage, fortitude, and determination is humbling and inspiring. And I was pleased to report on the progress that’s been made in just one year’s time. While both my progress report and a shorter summary are available on the Commission’s website, I wanted to take just a minute to highlight some of the progress that’s been made. By raising awareness and through voluntary efforts, we are now on track to have solved this problem by the end of the year at all Country Inn & Suites, Crowne Plaza, Doubletree, Embassy Suites, Fairfield Inn, Four Points, Gaylord, Hampton Inn, Hilton, Holiday Inn, Hyatt, InterContinental, La Quinta, Marriott, Motel 6, Park Plaza, Radisson, Residence Inn, Ritz-Carlton, St. Regis, Sheraton, Staybridge, W, and Westin properties. That’s real progress. Manufacturers and vendors of multi-line telephone systems (MLTS) have also stepped up to the plate. Today, half of surveyed vendors ship all of their MLTS products with a default setting of direct 911 dialing—this includes NEC, Shortel, Vertical, and Windstream—and 100% recommend that their products be set up to allow for direct 911 dialing. https://www.dropbox.com/s/hdoejmpd6e7oofp/Screenshot%202015-01-30%2007.52.20.png?dl=0 Bottom line: we’re getting serious and substantial results. It’s been an honor to work alongside Hank, Mark Fletcher, the American Hotel & Lodging Association, the National Emergency Number Association, and many others to solve this problem. I look forward to continuing our labors and making further progress in the time to come.