Petition for the termination of Ken Dudak’s position as manager of Dollar General Location
Petition for the termination of Ken Dudak’s position as manager of Dollar General Location
The Issue
Source of story:
On Wednesday, teacher Madonna Wilburn of Buffalo, New York was trying to purchase $30 worth of groceries with digital coupons when the clerk, whom she identified as manager Ken Dudek, got frustrated.
So here is, unfortunately, another incident where the manager at Dollar General on Genesee Street in Buffalo New York felt he needed to call the police on a Black woman, ME, who was taking advantage of the coupon system,” Wilburn wrote on Facebook. “I had no coupons in my hand and they are all digital coupons on their app. Spend $30 on gain scents and receive $ 5 off then other digital coupons ranging from .50 to $2 off of each of these items all on their app. He could not figure it out. Told me he hates people like me, told me to shut up, and more. I eventually pulled out my phone….and started recording to protect myself against his nasty attitude in case anything happened.. now him and his wife are inboxing me.
When the man realizes he’s being filmed, he says, “Well you don’t have my permission to record me. You can’t record me,” he then calls someone named Felicia. “I have a customer who is being difficult and taping us without permission,” he says into the phone. “And I’d like you to dispatch the police if possible. Black female, green shirt, blue shirt.”
The call to the police and the insults were completely unwarranted. Coupons are meant to be used. But, this man used his preconceived notions about black people to create a conflict and make it seem as he was the one who was victimized. Now he is harassing the poor woman on Facebook. Is this good customer service Dollar General? Are managers supposed to be cowards that call the police to “solve” a nonissue and possibly get one of your customers arrested? Your employees are a reflection of your business. His behavior is disgusting and not worthy of a managerial position.
The Issue
Source of story:
On Wednesday, teacher Madonna Wilburn of Buffalo, New York was trying to purchase $30 worth of groceries with digital coupons when the clerk, whom she identified as manager Ken Dudek, got frustrated.
So here is, unfortunately, another incident where the manager at Dollar General on Genesee Street in Buffalo New York felt he needed to call the police on a Black woman, ME, who was taking advantage of the coupon system,” Wilburn wrote on Facebook. “I had no coupons in my hand and they are all digital coupons on their app. Spend $30 on gain scents and receive $ 5 off then other digital coupons ranging from .50 to $2 off of each of these items all on their app. He could not figure it out. Told me he hates people like me, told me to shut up, and more. I eventually pulled out my phone….and started recording to protect myself against his nasty attitude in case anything happened.. now him and his wife are inboxing me.
When the man realizes he’s being filmed, he says, “Well you don’t have my permission to record me. You can’t record me,” he then calls someone named Felicia. “I have a customer who is being difficult and taping us without permission,” he says into the phone. “And I’d like you to dispatch the police if possible. Black female, green shirt, blue shirt.”
The call to the police and the insults were completely unwarranted. Coupons are meant to be used. But, this man used his preconceived notions about black people to create a conflict and make it seem as he was the one who was victimized. Now he is harassing the poor woman on Facebook. Is this good customer service Dollar General? Are managers supposed to be cowards that call the police to “solve” a nonissue and possibly get one of your customers arrested? Your employees are a reflection of your business. His behavior is disgusting and not worthy of a managerial position.
Petition Closed
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The Decision Makers
Petition created on July 22, 2018