Ticketmaster Refund Our Money Now! - COVID 19

The Issue

Live Nation / Ticketmaster refuse to provide refunds for "postponed shows " and "redirect" us "patrons" to contact the organizer/promoters. The organizers/promoters "redirect us back to Live Nation / Ticketmaster. This is a very convenient way to blame the other parties while "patrons" gets furloughed, take pay cuts and dealing with Covid 19 related issues. 

Live Nation / Ticketmaster suggests you can resell the tickets, "we tried that" tickets don't sell just take a look on the authorized "resell websites" tickets are not moving due to this global pandemic.

Live Nation / Ticketmaster is the merchant and they have the ability to process your refund and should "HONOR " that if you meet certain criteria's 

  • Underlying health condition
  • Furloughed / laid off 
  • Financial stress due to pay cuts
  • Moved, no longer live in the area or afraid to travel
  • Stress Associated with the COVID-19 Virus Outbreak
  • Life changing circumstances that prevent you for going to the new date

Live Nation / Ticketmaster needs to be prepared to explain to their shareholders that treating your "patrons" this way during a pandemic could define their brand "for decades."

“We think companies like Ticketmaster should be giving customers refunds for their tickets definitely when they cancel a show, but if they postpone it, they should allow consumers to request refunds and get them automatically.” said John Breyault, VP of Public Policy for the National Consumers League.  Source:  Click Here

Raise your hand if you need your money now! 

 

 

 

 

 

Victory
This petition made change with 347 supporters!

The Issue

Live Nation / Ticketmaster refuse to provide refunds for "postponed shows " and "redirect" us "patrons" to contact the organizer/promoters. The organizers/promoters "redirect us back to Live Nation / Ticketmaster. This is a very convenient way to blame the other parties while "patrons" gets furloughed, take pay cuts and dealing with Covid 19 related issues. 

Live Nation / Ticketmaster suggests you can resell the tickets, "we tried that" tickets don't sell just take a look on the authorized "resell websites" tickets are not moving due to this global pandemic.

Live Nation / Ticketmaster is the merchant and they have the ability to process your refund and should "HONOR " that if you meet certain criteria's 

  • Underlying health condition
  • Furloughed / laid off 
  • Financial stress due to pay cuts
  • Moved, no longer live in the area or afraid to travel
  • Stress Associated with the COVID-19 Virus Outbreak
  • Life changing circumstances that prevent you for going to the new date

Live Nation / Ticketmaster needs to be prepared to explain to their shareholders that treating your "patrons" this way during a pandemic could define their brand "for decades."

“We think companies like Ticketmaster should be giving customers refunds for their tickets definitely when they cancel a show, but if they postpone it, they should allow consumers to request refunds and get them automatically.” said John Breyault, VP of Public Policy for the National Consumers League.  Source:  Click Here

Raise your hand if you need your money now! 

 

 

 

 

 

The Decision Makers

ticketmaster.com
ticketmaster.com
Customer Support

Petition Updates

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Petition created on April 15, 2020