Demand NHC to Honor Warranty Concerns

The Issue

We, as a community in Chandler, TX, were guaranteed a one-year warranty by NHC, promising us that any issues with our new homes would be addressed promptly if reported through their portal. However, despite diligently following this process, many homeowners, including myself, continue to face serious concerns like flooding, mold, and general safety threats. Alarmingly, instead of receiving meaningful help, our concerns are passed from employee to employee, with no one ever taking decisive action yet all making empty promises.

These problems are not isolated incidents. They are widespread and affect numerous houses, which, despite being brand new, display poor workmanship and neglect. Many homes lack proper insulation and some residents have even found garbage buried under their freshly laid lawns. This level of carelessness is inexcusable and raises significant questions about the accountability and integrity of NHC as a home builder.

Our plea is not just about rectifying these deficiencies but ensuring the health, safety, and peace of mind of all neighborhood residents. NHC's lack of responsiveness not only violates our trust but also disregards the contractual obligations they have towards us. We purchased these homes expecting affordable houses and reliability, not ongoing distress and thousands in repairs.

NHC must address warranty concerns swiftly and effectively or provide adequate compensation to affected homeowners. This is not just about fairness; it's about ensuring our families live in safe, quality homes like those they were promised.

Sign this petition to hold NHC accountable and compel them to act in good faith, respecting their promises and delivering the homes they guaranteed.

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The Issue

We, as a community in Chandler, TX, were guaranteed a one-year warranty by NHC, promising us that any issues with our new homes would be addressed promptly if reported through their portal. However, despite diligently following this process, many homeowners, including myself, continue to face serious concerns like flooding, mold, and general safety threats. Alarmingly, instead of receiving meaningful help, our concerns are passed from employee to employee, with no one ever taking decisive action yet all making empty promises.

These problems are not isolated incidents. They are widespread and affect numerous houses, which, despite being brand new, display poor workmanship and neglect. Many homes lack proper insulation and some residents have even found garbage buried under their freshly laid lawns. This level of carelessness is inexcusable and raises significant questions about the accountability and integrity of NHC as a home builder.

Our plea is not just about rectifying these deficiencies but ensuring the health, safety, and peace of mind of all neighborhood residents. NHC's lack of responsiveness not only violates our trust but also disregards the contractual obligations they have towards us. We purchased these homes expecting affordable houses and reliability, not ongoing distress and thousands in repairs.

NHC must address warranty concerns swiftly and effectively or provide adequate compensation to affected homeowners. This is not just about fairness; it's about ensuring our families live in safe, quality homes like those they were promised.

Sign this petition to hold NHC accountable and compel them to act in good faith, respecting their promises and delivering the homes they guaranteed.

The Decision Makers

NHC Customer Service Department
NHC Customer Service Department
NHC
NHC

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Petition created on September 9, 2025