As loyal customers and pet owners, we are deeply concerned about the ongoing issue of insect infestations—such as Indian meal moths, larvae, and beetles—found in Purina Pro Plan dog food bags. Many of us have experienced the frustration of opening a brand-new bag of Purina Pro Plan only to discover it contaminated, forcing us to return it and leaving us without safe food for our pets.

This is not an isolated problem. Customers across the country have run into the same issue repeatedly with Purina Pro Plan’s packaging, while other brands, such as Costco’s Kirkland dog food, use higher-quality, bug-resistant bags that safeguard both the food inside and the consumer’s trust.

For the price point ($102/bag) and reputation of Purina Pro Plan, pet owners deserve packaging that protects the safety, freshness, and nutritional integrity of the food. Infestations not only waste money but also endanger the health of our beloved pets.

We call on Nestlé Purina PetCare to:

• Immediately redesign Purina Pro Plan bags to be bug-proof and moisture-resistant.
• Implement higher standards of quality control in packaging to prevent infestations.
• Ensure customers can confidently purchase Purina Pro Plan without risk of contamination.

Our pets’ health and safety are non-negotiable. We, the undersigned, demand that Nestlé Purina PetCare address this problem without delay.