I'm a music enthusiast from Salt Lake City, UT, who has tried purchasing the Lawnie (Lawn) Pass for three years in a row. Each attempt has ended in disappointment due to what I perceive as false advertising and poor business practices. This frustration is compounded by a lack of response from customer support.

The Lawnie Pass is offered by Live Nation and tickets are distributed through Frontgate. They have heavily advertised their sales event on February 7th at 10am PT, leading hundreds of customers like myself to eagerly anticipate purchasing these passes; HOWEVER, the link to buy never became active. Hundreds of customers constantly refreshing their browsers can attest to this fact.

This situation raises concerns about false advertising and unfair sales practices with possible violations of the Utah Consumer Sales Practice Act (Utah Code Title 13, Chapter 11) and the Truth in Advertising Act (Utah Code Title 13, Chapter 11-a). It's disheartening when countless customers who were ready and waiting are denied an opportunity due to what seems like an artificially limited supply or technical issues with their website.

We need Live Nation and Frontgate to address these issues promptly - ensuring fair access during sales events, improving their website functionality during high traffic periods, and providing responsive customer support for those facing difficulties.

Join me in urging Live Nation and Frontgate to provide an opportunity for those eagerly waiting to be able to buy these passes in a fair way. Your signature can help bring about this much-needed change!