Demand Etsy to improve ID verification security

The Issue

I am deeply concerned about Etsy's recent decision to implement mandatory biometric checks through Persona – a company known for having suffered a front-end data breach. This decision impacts not just me but countless users of Etsy who value their privacy and data security. Mandating such a process feels like a breach of personal privacy and closely resembles the invasive digital ID systems that many of us are wary of.

The use of Persona for ID verification puts users at risk. In today's digital age, where data security is paramount, relying on a company with a previous data breach record is highly questionable. Trusting them with sensitive biometric data can lead to severe consequences, including potential identity theft and personal data misuse.

Etsy, a platform relied upon by millions of creatives and entrepreneurs, should prioritize the security and privacy of its community. Instead of relying on a third-party like Persona, Etsy has the responsibility to ensure that such processes are handled securely and privately.

There are actionable steps Etsy can take to safeguard its users. Firstly, Etsy should consider building an in-house system for ID verification, ensuring that their controls over data security are robust and tailored specifically for their platform. Secondly, there needs to be an option for manual ID and photo reviews, adding an additional layer of human oversight and sensitivity that no automated system can replicate.

By adopting these practices, Etsy would not only ensure enhanced security and privacy for its users but also show genuine commitment to protecting their personal information. It’s crucial that Etsy re-evaluates its current strategy and chooses options that align with the broader interests and concerns of its user base.

I am calling on Etsy to take immediate action to protect its users by revising its approach to ID verification. Please join me in urging Etsy to shift towards more secure and privacy-focused practices that respect the rights and concerns of its community. Sign this petition if you believe that our digital privacy should not be compromised. Let's make Etsy a safer place for everyone.

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Yuki ArtsPetition Starter

3

The Issue

I am deeply concerned about Etsy's recent decision to implement mandatory biometric checks through Persona – a company known for having suffered a front-end data breach. This decision impacts not just me but countless users of Etsy who value their privacy and data security. Mandating such a process feels like a breach of personal privacy and closely resembles the invasive digital ID systems that many of us are wary of.

The use of Persona for ID verification puts users at risk. In today's digital age, where data security is paramount, relying on a company with a previous data breach record is highly questionable. Trusting them with sensitive biometric data can lead to severe consequences, including potential identity theft and personal data misuse.

Etsy, a platform relied upon by millions of creatives and entrepreneurs, should prioritize the security and privacy of its community. Instead of relying on a third-party like Persona, Etsy has the responsibility to ensure that such processes are handled securely and privately.

There are actionable steps Etsy can take to safeguard its users. Firstly, Etsy should consider building an in-house system for ID verification, ensuring that their controls over data security are robust and tailored specifically for their platform. Secondly, there needs to be an option for manual ID and photo reviews, adding an additional layer of human oversight and sensitivity that no automated system can replicate.

By adopting these practices, Etsy would not only ensure enhanced security and privacy for its users but also show genuine commitment to protecting their personal information. It’s crucial that Etsy re-evaluates its current strategy and chooses options that align with the broader interests and concerns of its user base.

I am calling on Etsy to take immediate action to protect its users by revising its approach to ID verification. Please join me in urging Etsy to shift towards more secure and privacy-focused practices that respect the rights and concerns of its community. Sign this petition if you believe that our digital privacy should not be compromised. Let's make Etsy a safer place for everyone.

avatar of the starter
Yuki ArtsPetition Starter

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Petition created on 24 February 2026