Closing ranks to protect rogue officers and prevent improvement is what is meant to have been changed recently.

Not the case, 10 days ago I had occasion to lodge a complaint via 101 against the officer who is currently trying to force me into an interview event though I and my partner had tested positive for covid (that's the one who had previously infringed 6 different Articles of the Human Rights Act, and the Equality Act in his treatment of me - complaint still with the IOPC).

Someone is meant to call you back within 48 hours and I was again advised to call if I hadn't heard from a supervisor Within about forty eight hours, this is standard procedure and nothing new.

There was no call, so I called again as advised to inquire what was happening and was told it was in hand, and another note was sent down to SW command and to call again if I hadn't heard, so obviously this cycle repeated.

Every 48 hours since then I have rung as advised to find out when I was going to get my call. But today, instead of being told to wait and call black in forty eight hours if I hadn't heard anything, this time I was informed there were no outstanding complaints, because I had now been recorded as a "serial complainer" (each enquiry was apparently logged as a separate complaint!).

I suspect that the complaints I raised have merely gone to the officer's supervisor who is the sergeant and who is himself the subject of several complaints over the last two years about his treatment of me. If complaints are routinely referred to those whose actions have caused the complaints it can never get better and abuses will continue.

So now we know that not only do the [Non] Independent Office for Police complaints merely refer complaints to be dealt with by the offending officer, but so do 101 call handlers.

In the Sundat Expres today the police trumpet that 70 'bad apples' have been ousted from the Met, but bad behaviour starts with low level abuse of office and offenders are encouraged to get worse and worse by the failure of their senior officers to exercise their authority. As i've complained before, the Met is run from the bottom up, and when did that ever work?