February 29, 2024

 

Joel Wurzler

81 Harvard Drive

Hartsdale NY 10530

 

Dear Joel Wurzler:

 

Thank you for contacting the New York State Department of Public Service. Your correspondence has been received and will be kept on file.

 

The Public Service Commission regulates public utility service provider within New York State. Delivery Rates for utilities subject to Commission jurisdiction are established through public proceedings called rate cases. You may research rate design by following the links below to the docket for each rate case.

 

Supply rate / cost is market driven and not regulated by this department.

 

These rates cannot be altered on individual bills and the department is unable to pursue a case against a utility for either type.

https://dps.ny.gov/pending-and-recent-electric-rate-cases

https://dps.ny.gov/pending-and-recent-gas-rate-cases

https://dps.ny.gov/pending-and-recent-water-rate-cases

You may also go to the following link to comment on a specific case or matter before the Commission: https://www.dps.ny.gov/comment.html

 

If you have a consumer dispute with a utility and cannot get a resolution after contacting the company, you may be able to file a complaint against the utility through our Office of Consumer Services.

You may also research utility issues at https://dps.ny.gov/ask-psc

To properly file a complaint, please contact us at www.dps.ny.gov/complaints or 1-800-342-3377, Monday - Friday, 8:30 a.m. - 4:00 p.m., and any available representative may assist you. 

Sincerely,

 

 

LaQuasia.

Office of Consumer Services