Compel Hyundai to Rectify All Instances of Peeling Paint

The Issue

For many of us, car ownership is much more than just having a mode of transportation; it's about comfort, assurance and trust in the brand chosen. As Hyundai owners, we have invested in the brand believing in its commitment to quality. However, a widespread and recurrent issue puts this trust to the test. Many across the globe are grappling with peeling paint, a problem not only plaguing older Hyundai and Hyundai Genesis models but also appearing in some brand new models. This issue, reported as far back as 2010, has affected the looks, value, and the pride of ownership of our cars.

Potential for such paint defects in automobiles is statistically significant, with 24% of all car owners reporting some exterior body issues including paint damage according to a JD Power study (2019). But it's equally significant to note that proven leaders in the auto industry have firm policies in place to rectify such manufacturer defects under warranty or goodwill measures. Sadly, flashpoint issues such as these peel back the veneer of customer service to reveal an apparent lack of care or attention extended to loyal Hyundai customers seeking redress for this problem.

This petition calls for Hyundai to adhere to high industry standards, to acknowledge and rectify all instances of peeling paint issues in both old and new models. By doing so, Hyundai would not just be fixing the cars, but more importantly, restoring faith in a brand we once held in high esteem. Stand with us as we signal to Hyundai that quality cannot be compromised and that customer satisfaction is paramount. Please sign this petition.

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The Issue

For many of us, car ownership is much more than just having a mode of transportation; it's about comfort, assurance and trust in the brand chosen. As Hyundai owners, we have invested in the brand believing in its commitment to quality. However, a widespread and recurrent issue puts this trust to the test. Many across the globe are grappling with peeling paint, a problem not only plaguing older Hyundai and Hyundai Genesis models but also appearing in some brand new models. This issue, reported as far back as 2010, has affected the looks, value, and the pride of ownership of our cars.

Potential for such paint defects in automobiles is statistically significant, with 24% of all car owners reporting some exterior body issues including paint damage according to a JD Power study (2019). But it's equally significant to note that proven leaders in the auto industry have firm policies in place to rectify such manufacturer defects under warranty or goodwill measures. Sadly, flashpoint issues such as these peel back the veneer of customer service to reveal an apparent lack of care or attention extended to loyal Hyundai customers seeking redress for this problem.

This petition calls for Hyundai to adhere to high industry standards, to acknowledge and rectify all instances of peeling paint issues in both old and new models. By doing so, Hyundai would not just be fixing the cars, but more importantly, restoring faith in a brand we once held in high esteem. Stand with us as we signal to Hyundai that quality cannot be compromised and that customer satisfaction is paramount. Please sign this petition.

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The Decision Makers

Hyundai Motor Company
Hyundai Motor Company
Hyundai USA
Hyundai USA
Hyundai Customer Service
Hyundai Customer Service

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