Stopping unfair charges to Suddenlink customers that cancel service before the months end.

Petition Closed

This petition had 18 supporters

The Issue

For customers of Suddenlink (Altice USA) if you cancel your service with them before the end of the month you will be billed for the entire month, there is no pro-rate option offered. Meaning if you cancel service on the 1st and you no longer utilize their service that day on, you are still billed for 28+ days of service. Customers should not be forced to pay for a service that is not being utilized on an account that was requested to be closed. I suspect this policy has allowed Altice USA to collectively steal thousands of dollars from previous customers because they called to cancel their service towards the beginning of the month. This petition is to gain the names of enough previous customers that have loss money unnecessarily through this deceitful practice where it can be presented to a class action suit lawyer for legal representation for fair re-imbursement for those that have fallen prey to this billing policy. Please help me in changing their greedy billing policy that forces customers to continue using there service until the end of the month or pay for a service that is no longer needed or used. Thank you.

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