Boycott Jabong.com

The Issue

It all started with an advertisement of 'mega sale' following which I placed an order with Jabong.com. Two weeks past the 'estimated delivery date', I saw that the status of the order changed automatically to 'sent back to warehouse'. Of course no money was refund, and it still hasn't been refunded. What was unbelievable was in every possible forum/social media, I saw thousands of similar complaints. They have a customer care number which will put a customer on the waiting for 10 mins until the customer gives up and cuts the call. After having called at least 30 times, I NEVER got the chance to speak to a representative. Several emails written to them went unanswered, ultimately I got a reply (which seems to be a template) that action will be taken in 48 hours. It has been a week past that '48 hours' and absolutely no action has been taken. Not surprisingly this time, I see thousands of complaints in different online forums from customers who were also promised action within 48 hours. Jabong.com (and possibly several other web-based retailers) have unscrupulous business policies and they are corrupt people, possibly selling fraud/fake products. Urge you to join this petition to boycott Jabong.com

avatar of the starter
Arpita MondalPetition Starter
This petition had 90 supporters

The Issue

It all started with an advertisement of 'mega sale' following which I placed an order with Jabong.com. Two weeks past the 'estimated delivery date', I saw that the status of the order changed automatically to 'sent back to warehouse'. Of course no money was refund, and it still hasn't been refunded. What was unbelievable was in every possible forum/social media, I saw thousands of similar complaints. They have a customer care number which will put a customer on the waiting for 10 mins until the customer gives up and cuts the call. After having called at least 30 times, I NEVER got the chance to speak to a representative. Several emails written to them went unanswered, ultimately I got a reply (which seems to be a template) that action will be taken in 48 hours. It has been a week past that '48 hours' and absolutely no action has been taken. Not surprisingly this time, I see thousands of complaints in different online forums from customers who were also promised action within 48 hours. Jabong.com (and possibly several other web-based retailers) have unscrupulous business policies and they are corrupt people, possibly selling fraud/fake products. Urge you to join this petition to boycott Jabong.com

avatar of the starter
Arpita MondalPetition Starter

Petition Closed

This petition had 90 supporters

Share this petition

The Decision Makers

Consumer Forum
Consumer Forum
Office of the Commerce & Industry Minister
Petition updates
Share this petition
Petition created on 7 August 2016