Challenge unjust Amazon Relay terminations

21

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The Issue

In 2023, I found my company abruptly suspended from Amazon Relay, a service that had been instrumental to our operations. With more than 99% compliance, I was confident we were fulfilling our commitments, yet we were terminated over minor issues with no opportunity for a fair appeal. To make matters worse, ours isn’t an isolated case. It turns out more than 600 other carriers face similar fates this year alone.

Imagine having a fleet of trucks ready to roll but nowhere to send them, losing out on substantial revenue each day a resolution is delayed. This situation has left many small businesses scrambling, jeopardizing not just our livelihoods, but those of our drivers and operational staff. Each carrier cut loose leaves a trail of financial distress and uncertainty.

Together, we carriers are a force to be reckoned with. I am part of a growing coalition of businesses, already numbering in the dozens, and aiming to rally over 100 companies to confront this unjust treatment. By banding together, we can amplify our voices and bring attention to the need for change.

**Our Coalition’s Goals:**

- **Share Evidence and Experiences:** Compiling and comparing incidents to identify patterns and establish credibility.

- **Explore Legal and Regulatory Action:** Taking steps to engage with legal counsel and regulatory bodies to seek resolutions.

This isn’t just a battle for my company, but one for every carrier affected by these capricious terminations. We demand accountability and a fair appeals process from Amazon Relay.

Signing this petition is a step toward restoring justice and fairness in our industry. Let’s unite and make our voices heard.

Petition Updates