Attention Providers.
The switch from Dragon Dictation to 3M MModal has led to technical failures, inaccuracies, and provider frustration, compromising patient care. Let’s prioritize what works—sign this petition to replace MModal and bring back Dragon Dictation for reliable, efficient documentation.

No Need to contribute money. 

Details:

As a dedicated medical provider at Lake Huron Hospital, I’ve experienced firsthand how vital efficient and accurate dictation services are to our work. The ability to document patient records swiftly and precisely is not just a technical necessity—it’s a cornerstone of providing high-quality patient care.

Historically, our hospital relied on Dragon Dictation, a trusted and effective industry-standard tool used by 99% of hospitals nationwide. However, in 2024, the hospital transitioned to 3M M*Modal dictation, a system that has proven to be significantly inferior in both reliability and performance.

Since the implementation of M*Modal, countless technical glitches and accuracy issues have disrupted our workflow, drastically affecting efficiency and the quality of our documentation. Logging into the system has become cumbersome, and switching between dictation stations often renders the service unusable due to login failures. These persistent issues have significantly slowed down our work.

Physicians across the board have expressed dissatisfaction with the new system, citing frequent mistakes and inaccuracies that exacerbate an already high-stress work environment. This frustration is not just a matter of convenience—it compounds the emotional and physical toll on providers, contributing to lower job satisfaction and an increased risk of burnout.

The dictation inaccuracies—ranging from spelling errors to grammatical mistakes—are pervasive, affecting providers hospital-wide. This is more than a technical shortcoming; it’s a direct threat to patient safety. Inaccurate documentation can lead to critical misinformation, jeopardizing patient outcomes and eroding the standard of care we strive to uphold.

As healthcare professionals, we are committed to delivering excellence in patient care, and that commitment extends to ensuring the tools we use enable, rather than hinder, our ability to perform. Dragon Dictation has a proven track record of reliability and precision, while M*Modal consistently falls short.

We urge Lake Huron Hospital to prioritize the needs of its medical staff and patients by reinstating Dragon Dictation as the primary dictation software. This change will restore efficiency, accuracy, and satisfaction among providers, ultimately safeguarding the quality of care we deliver to our patients.

Please join us in advocating for this change. Sign this petition and we will submit it to Lake Huron Medical Center and Prime Healthcare.  management to support the return of Dragon Dictation to Lake Huron Hospital.