For years, Toyota owners enjoyed Remote Connect — a convenient, safety-enhancing feature allowing remote start, vehicle status, lock/unlock, and locator tools — for a reasonable $8 per month.

 

Beginning with many 2023 and 2024 Toyota models, Remote Connect was bundled into higher-priced Connected Services plans, raising the cost for these exact same core features to $15+ per month. This shift has:

 

Penalized loyal Toyota customers who purchased vehicles assuming Remote Connect would stay affordable
Forced owners to pay for bundled services they don’t want or need, just to keep using remote start from their phone
Undermined Toyota’s reputation for value and customer-first design
Disadvantaged safety-minded owners who depend on remote start in extreme weather conditions

 

 

We — Toyota drivers, families, and supporters — request that Toyota Motor North America:

 

Reintroduce Remote Connect as a separate, standalone option
Offer it at its original $8 monthly price point
Honor subscription continuity for existing Remote Connect users

 

 

This is a fair, reasonable adjustment that reflects the needs of millions of Toyota owners who simply want the features they already paid for when they chose a Toyota.

 

Remote start should not be a luxury — especially when it was once standard at a fair cost. Toyota, please listen to your customers and restore Remote Connect choice and affordability.

 

Signed,

Dan S & Toyota Owners Who Want Fair Connected Services Pricing