You ordered something on Amazon. It didn't fit. Now Amazon needs you to get back in your car — again — and drive to a drop-off point to hand back a box they sent you.

And here's the part that stings: there is a perfectly good shipping store less than two miles from your errands — and Amazon won't let it take your return.

Right now, every return from Concord Township gets routed to big-chain locations like Kohl's, Staples, Rent-A-Center, or Giant Eagle — every one of them a 20-plus-minute round trip from our corner of Lake County. Not because you chose wrong. Not because you live too far out. Because Amazon's routing sends returns to the big chains and skips the local stores.

 

That's roughly two gallons of gas and four hours of your life every year, if you return just one item a month — driving back and forth to hand a box to a clerk at a store you didn't buy it from.

 

Mailbox Plus is a small, locally owned shipping store at 7554 Fredle Drive in Concord Township. Handling packages is literally what we do, all day, every day. Our customers ask us constantly: "Can I just return my Amazon stuff here?" And every time, the answer is no — because Amazon has never been asked hard enough.

Amazon already partners with thousands of neighborhood retailers across the country to accept returns. The program exists. The stores exist. The customers exist — you're one of them. The only thing missing is Amazon pointing its routing at Concord Township instead of past it.

 

 

 

Every signature is a local customer telling Amazon: stop sending us 20 minutes down the road to return your boxes. Let the local store that already handles packages do it.

When we hit our goal, we deliver every signature to Amazon's partnerships team — with your name attached.

Signing takes 30 seconds. Sharing it with one neighbor doubles it. A giant company can ignore one customer. It can't ignore a whole township.

— The Mailbox Plus team, 7554 Fredle Drive, Concord Township, Ohio