TYPED IN CAPS TO MAKE READING EASIER. 

TYPED IN A HURRY SO TYPOS ARE POSSIBLE AND NOT ALL DETAILS WILL BE AVAILABLE SO PLEASE EXPECT ADDITIONS TO THIS TEXT. 

 

CANADIANS AND THEIR SUPPORTERS! 

 

AS FAR BACK AS 1990'S - IF NOT EARLIER - ROGERS HAS BEEN SCAMMING CUSTOMERS 

BY 

OVERCHARGING CUSTOMERS 

OR 

SIMPLY FOR CHARGING CUSTOMERS BUT NOT PROVIDING SERVICES 

OR BY 

PROVIDING SERVICES BUT PREVENTING CANCELLATIONS OF SERVICES NO LONGER NEEDED.  

 

1990'S - ROGERS WAS CHARGING FOR CABLE INTERNET BUT NOT PROVIDING THE INTERNET SIGNAL AND THEIR HELP DESK WOULD STATE ON MANY INBOUND CALLS THAT CONSTRUCTION IN THE NEIGHBORHOOD WAS THE REASON - UNTIL THEY FINALLY ADMITTED THAT HAVING NO INTERNET FOR 60+ DAYS WAS UNREASONABLY LONG AND REFUNDED THE PAST MONTHLY BILLS DURING WHICH ROGERS DID NOT PROVIDE AN INTERNET CONNECTION.  

 

2025 TO 2026 - SEARCH THE INTERNET FOR ROGERS SCAMS OR FOR ROGERS PROBLEMS - AND YOU WILL FIND MANY CASES. FOR EXAMPLE, r/Rogers ON REDDIT - THIS SUBREDDIT ON REDDIT (WWW.REDDIT.COM HAS MORE THAN ENOUGH CASES.  

 

IN MY SPECIFIC CURRENT CASE - ROGERS OVERCHARGED ME BY CAD50 EVERY MONTH STARTING WITH MAY 2025 FOR A WIFI BOX THAT I NEVER USED. HERE IS HOW: 

 

2025 MAY - AT THE FIDO STORE AT A SHOPPING MALL CALLED "CF Fairview Mall" IN TORONTO (INTERSECTION OF SHEPPARD AND DON MILLS), MANNY OFFERED TO SWITCH FROM FIDO TO ROGERS BY OFFERING SUBSTANTIALLY LOWER PRICES. IN ADDITION TO SWITCHING THE MOBILE DATA AND VOICE PACKAGE, I ALSO SIGNED UP FOR THE WIFI BOX WITH MOBILE DATA IN CASE IT WAS NEEDED. MANNY ALSO PROMISED A REFUND INTO THE PRIOR FIDO ACCOUNT IN THE CAD200 TO CAD400 RANGE - THAT REFUND NEVER ARRIVED, I DO NOT REMEMBER THE DETAILS ABOUT WHAT THE REFUND WAS SUPPOSED TO BE FOR. 

 

2025 SEPTEMBER OR EARLIER - IT BECAME OBVIOUS THAT I DID NOT NEED THE WIFI BOX. I TRIED TO CANCEL ONLINE USING THE ROGERS ACCOUNT MANY TIMES - THE OPTION TO CHANGE THE PLAN DID NOT WORK AND THERE IS NO OPTION TO CANCEL THE WIFI BOX TOGETHER WITH THE ASSOCIATED SUBSCRIPTION. AT THE FIDO STORE, MANNY HAPPILY ACCEPTED THE BRAND NEW, UNOPENED WIFI BOX BUT NEVER CANCELED THE SERVICE AND DIRECTED ME TO CALL THE PROVIDED PHONE NUMBER. LATER, I CALLED THAT PHONE NUMBER - AND IT TURNED OUT THAT THE PROVIDED PHONE NUMBER DOES NOT HAVE THE NEEDED OPTION. 

 

2025 SEPTEMBER - A TEXT MESSAGE ARRIVES FROM "ABHI FROM ROGERS" OFFERING BETTER DEALS. SO, I VISIT THE ROGERS STORE AT CF FAIRVIEW MALL - AND FIND OUT THAT THIS PERSON WORKS AT THE FIDO STORE AND NOT AT THE ROGERS STORE. SO - I HIKE TO THE FIDO STORE, FIND THAT ABHI AND HE TELLS ME THAT THEY SELL BOTH ROGERS AND FIDO SERVICES. OF COURSE, IF HE WAS SMART ENOUGH AND/OR WELL-TRAINED ENOUGH, HE WOULD TEXT MESSAGE CUSTOMERS THAT HE IS FROM A FIDO STORE OFFERING FIDO AND ROGERS PRODUCTS AND SERVICES. HE ALSO TOLD ME THAT MANNY NO LONGER WORKED AT THAT LOCATION. IN RESPONSE TO MY REQUEST TO SPEAK WITH THE MANAGER, HE TOLD ME THAT THE MANAGER WAS NOT AVAILABLE BECAUSE SHE WAS BUSY. A WOMAN OLDER THAN HIM CAME OUT OF THE STORAGE ROOM - SHE WAS SERIOUSLY BUSY WITH SOMETHING, IT BECAME OBVIOUS THAT SHE WAS MOST LIKELY THE MANAGER, AND SHE IS OBVIOUSLY MENTALLY RETARDED AND MEDICALLY INSANE. I DECIDED NOT TO INTERRUPT HER BECAUSE SHE REALLY WAS BUSY. THAT ABHI TOLD ME THE PHONE NUMBER TO CALL ABOUT THE WIFI BOX, I TOLD HIM THAT THERE IS NO SUCH SELECTION AT THAT PHONE NUMBER, SO HE TOLD ME IN RESPONSE TO LOOK UP RELEVANT PHONE NUMBERS ON THE INTERNET AND TO SEARCH THE INTERNET FOR RELEVANT ONLINE CONTACT INFO FOR ROGERS. ON THAT OCCASION, IT BECAME OBVIOUS THAT THE ENTIRE FIDO LOCATION AT CF FAIRVIEW MALL IS STAFFED BY THE MENTALLY RETARDED PEOPLE WHO ARE ALSO MEDICALLY INSANE. 

 

2025 OCTOBER OR EARLIER - I VISITED THE ROGERS STORE AT CF SHOPS AT DON MILLS (INTERSECTION OF LAWRENCE AND DON MILLS) AND DESCRIBED THE CUSTOMER SUPPORT PROBLEM - AND RECEIVED A RESPONSE THAT I NEED TO GO TO THE ROGERS OR FIDO LOCATION THAT I PURCHASED FROM. IN OTHER WORDS - ALL ROGERS AND FIDO LOCATIONS HAVE THE SAME ATTITUDE.  

 

AS YOU CAN TELL, ROGERS MADE THE CANCELATION OF THAT WIFI BOX SERVICE IMPOSSIBLE BECAUSE 1) THEIR LOCATIONS REFUSE TO CANCEL BUT ACCEPT THE RETURN OF THE WIFI BOX, 2) THE PHONE NUMBERS PROVIDED BY THEIR REPRESENTATIVES AT THE FIDO STORE (FIDO AND ROGERS ARE THE SAME - ROGERS OWNS FIDO AND FIDO LOCATIONS SELL BOTH ROGERS AND FIDO PRODUCTS AND SERVICES) DO NOT HAVE THE RELEVANT SELECTION. OTHER PHYSICAL LOCATIONS OF ROGERS ARE FACTUALLY UNHELPFUL - THEY DIRECT ME TO THE ORIGINAL PHYSICAL LOCATION THAT I PURCHASED FROM. 

 

USING ONLINE ACCOUNT CALLED MYROGERS, IT IS IMPOSSIBLE TO CANCEL THE WIFI BOX WITH THE ASSOCIATED MONTHLY PLAN JUST BECAUSE THERE IS NO SUCH OPTION - THE "CHANGE PLAN" LINK TAKES THE USER TO NOWHERE. ATTEMPTED MANY TIMES - THE RESULT IS THE SAME. 

 

AS IT STANDS RIGHT NOW - I NEVER USED THE WIFI BOX AND THE ASSOCIATED MOBILE DATA (SO NO MOBILE DATA HAS BEEN USED), I RETURNED THE BRAND NEW STILL PACKAGED WIFI BOX TO ROGERS SO ROGERS HAS IT, AND I TRIED TO CONTACT ROGERS TO CANCEL THE MOBILE PLAN FOR THE WIFI BOX MANY TIMES USING MANY COMMUNICATION TECHNOLOGIES. ROGERS HAS SCAMMED ME OUT OF CAD50 PER MONTH FOR EVERY MONTH STARTING WITH MAY 2025. ROGERS - ADMIT THAT THE WIFI BOX IS IN YOUR POSSESSION AND MOST LIKELY STILL INSIDE THE FIDO STORE AT CF FAIRVIEW MALL (INTERSECTION OF SHEPPARD AND DON MILLS) AND REFUND ME OR GIVE ME CREDIT FOR CAD50 FOR EVERY MONTH STARTING WITH MAY 2025, INCLUSIVELY.  

 

FOR THESE REASONS, BOYCOTT ROGERS, BOYCOTT FIDO AND ASK OTHERS TO BOYCOTT ROGERS AND FIDO UNTIL EVERY CUSTOMER THAT ROGERS HAS SCAMMED IS REFUNDED IN FULL.  

 

ROGERS - WE, CANADIANS AND THEIR SUPPORTERS WORLDWIDE, ARE BOYCOTTING YOU UNTIL EVERY CUSTOMER THAT YOU HAVE SCAMMED IS REFUNDED IN FULL. IN MY CASE - 

YOU HAVE MY PHONE NUMBER ON FILE, YOU HAVE MY EMAIL ADDRESS ON FILE, YOU HAVE MY MAILING ADDRESS ON FILE, SO YOU CAN REACH OUT TO ME AT ANY POINT IN TIME. 

 

I AM LOOKING FORWARD TO BEING REFUNDED IN FULL AS SOON AS POSSIBLE AND EVERY CANADIAN OR OTHER RESIDENT OF OUR PLANET THAT YOU HAVE RIPPED OFF IS LOOKING TO BE REFUNDED IN FULL AS SOON AS POSSIBLE AS WELL. 

ROGERS - IF REFUNDS OR BILL CREDITS WILL NOT COME IN THEN WE WILL PERMANENTLY ABANDON ROGERS AND ALL ASSOCIATED PRODUCTS AND SERVICES.  

 

2026 FEB 07 STATUS UPDATE - THIS IS THE LATEST UPDATE FROM ROGERS SO FAR:

"Thanks Alexander! So, I am seeing right now that the 5G Home Internet account is still active. If you returned device past 30 days after it was activated, regrettably the store wouldn’t have been able to cancel, and you would have had to contact our Customer Care to cancel. The store shouldn’t have accepted the modem back in this case. 

Since we are unable to cancel services through our Social Media platform, what I can do is I can send a request to our Office of the President to contact you so we can ensure that the account gets cancelled and have the charges reviewed. Usually it takes up to 72 business hours for the Office of the President to review the account and get in contact with you. Just to confirm, is the best contact number the one you put in the form earlier? Also when’s the best time to call you, in the morning, afternoon or evening? "  

 

YOU HAVE TO ADMIT - FOR THE USER NOT BEING ABLE TO CANCEL ANY MOBILE SERVICE AT ANY POINT IN TIME IN THE 21ST CENTURY IN A COUNTRY THAT CALLS ITSELF "DEVELOPED" IS CRAZY. THE FACT THAT THE OFFICE OF THE PRESIDENT NEEDS TO CANCEL A MOBILE SERVICE FOR AN INDIVIDUAL USER IS ALSO CRAZY - THESE DECISIONS ARE SUPPOSED TO BE MADE BY REGULAR CUSTOMER SERVICE EMPLOYEES. WITH THAT - THE BOYCOTT CONTINUES UNTIL ROGERS FULLY REFUNDS. 

 

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TYPED IN CAPS TO MAKE READING EASIER.

SINCERELY AND WITH BEST WISHES,

 

ALEXANDER ARTAMONOV, MBA, CFA, BCOM (WITH DISTINCTION)