Force Bombardier to re-call the brand new class 345 trains until they are fit for service

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Nearly every single day since June 2017, the brand new class 345 'Aventra' trains manufactured by Bombardier have been operating on the TfL Rail line between London Liverpool Street and Shenfield, Essex. 70 of these trains are being produced to fully operate the Elizabeth line when it starts later this year.

These trains were a month late into entering public service, and ever since, have been breaking down repeatedly and riddled with multiple faults day in day out. It is disrupting the daily operations to one of the fastest growing lines in London. The doors constantly refuse to close, the air conditioning is never on, the on-board information systems are prone to fuzzing out and there are so few seats.

Whilst not much in the short term can be done about the seats, why are we paying increased fares for inferior trains with a poorly received reception, which constantly break down in pairs or triplets at the same time on different parts of the line. Us commuters are getting fed up of trains being cancelled and delayed with the cause of the issue constantly pointing to these new trains, in the worst case scenario being trapped between two stations on these trains as it refuses to move for about 90 minutes as a result of a technical failure. 

[This] is to be the face of the brand new Elizabeth line, and this is the impression we're giving the UK and the world? Something has to change otherwise it will be a laughing stock. Don't leave it until too late. Sign now and let TfL and Bombardier know that this joke is over.



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