Over the last 3-5 years we have been consistently battling slow internet speeds (as low as 1-2 Mbps), as I am sure you would agree in this day and age these speeds are unacceptable. I have spent upwards of 6 hours on average on the phone to our provider each time our speeds drop. Each time (after completing the mandatory troubleshooting steps) I am told there is nothing they can do as the issue is congestion at the exchange. I have at times swapped to a wireless back up which was slightly better speeds however we also have a very inconsistent 4G coverage.

Recently our speeds have again dropped to less then 1 Mbps. We are a family of 5 with children ranging from 11 weeks to 14 yrs, these low speeds won’t even allow my teenage daughter to complete her home work while my 3 year old watches Bluey. 
Having put up with this for so long our family and is at the end of our patience, I know we are not alone in this. I am truly concerned we as developing individuals and as a community are being left behind and what this means for our future. 

My concerns are not limited to only our family’s but; our elderly who may rely on the internet for medical or distress alarms, our local school who in this day and age rely on connectivity to provide a higher level of education, and our small town economy. I have on multiple occasions had to go back to the shop at a later date to pay as the eftpos machine would time out due to low internet speeds. This isn’t a massive issue when we are locals but given the significant amount of travellers now passing through, and our push towards a cashless society I see it continuing pose issues into the future.

Bring fixed NBN to Kentucky and give us the world standard of connectivity!