I was being forced to file a petition here, as the Act Fibernet Team didn't respond to the mails as well as the complaints registered over phone. Moreover they are closing the complaint tickets without the consent or without even intimating the complainant about it.

Problem :

I have a 125 GB FUP limit which in my Act Fibernet account, for the past few months the FUP was expiring in as soon as 15 days, I don't know why. Lately, Inspite of Zero Usage I was charged 15GB of data from my FUP, that is when i got suspicious and shared my doubt with the fellow facebook group members of Spread The Word Hyderabad. To my surprise am not alone, hundreds of customers are facing the same issue from almost an year. Our data which we pay for is being stolen from us / the company is cheating us by giving false FUP readings. We need the bill to be transparent and give in detail about the usage and why the issue is being raised by hundred's of customers.