You can also complain to the Financial Conduct Authority (FCA) http://www.fca.org.uk/ Also the Financial Ombudsman Service http://www.financial-ombudsman.org.uk/ BBC Watchdog www.bbc.co.uk/watchdog Barclays CEO postal address: Chief Executive's Office Barclays RBB Level 24 One Churchill Place Canary Wharf London E14 5HP If we all sat back and let someone else complain, nobody would complain and nothing would change! Let's move this forward ladies and gents!