Apply truth-in-advertising standards to Canadian online platforms

25

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The Issue

 My daily routine often involves watching videos on YouTube, yet I have recently encountered a disturbing trend that could have severe implications for all Canadians. Specifically, I came across a YouTube advertisement claiming “Smart glasses auto-adjust from 0 to 700 diopters for crystal-clear vision anytime.” While this might sound revolutionary, the truth is it’s scientifically impossible.

If you want to see the ad in question, try this link.  Just don't get sucked in.  The ad is FAKE; and blatantly so.

The advertisement lacks any credibility, it doesn't name a manufacturer, doesn’t hold any certification, and hasn't been substantiated medically. Yet, maddeningly, platforms like YouTube continue to profit from distributing misleading information like this. Not only does this defraud consumers, young and old, but it can also lead to potential harm by spreading false information that could influence people’s health and purchasing decisions.

In Canada, we have stringent truth-in-advertising standards that are enforced for traditional media, yet these standards do not adequately cover online platforms. It’s time we hold online entities accountable for misleading advertisements. Countries like the United Kingdom have made significant strides in this area, mandating compliance with advertising standards authorities and enforcing penalties for non-compliance. This should include a dollar‑for‑dollar penalty for every fraudulent ad published — meaning that for every dollar a platform earns from deceptive advertising, it must pay an equivalent dollar in fines. This removes any financial incentive to host fraudulent ads and ensures that platforms cannot profit from misleading Canadians.

By updating our regulations to include digital spaces, we can ensure that Canadians are protected from deceptive marketing practices. A robust truth-in-advertising policy for online platforms would require complete transparency regarding product claims, making it mandatory for advertisers to provide verifiable and scientifically backed data before their advertisements are approved.

Moreover, implementing these standards would help legitimate businesses thrive by leveling the playing field. They wouldn’t have to compete with dubious products promising unrealistic outcomes. Additionally, it would enhance consumer trust, knowing that the advertisements they encounter online are as regulated and reliable as those in print or broadcast media. 

The goal of this petition is to urge the Canadian government to extend our truth-in-advertising standards to include online platforms. By doing so, we can protect consumers from false claims and build a more honest marketplace. Please sign this petition to join the movement towards truth and transparency in advertising within the digital space.

The Decision Makers

Vicky Eatrides
Vicky Eatrides
CRTC Chairperson
Catherine Bate
Catherine Bate
Ad Standards Canada

Petition Updates