Move Telstra Call Centres back to Australia - Lets talk to an Aussie.
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I am an Australian and fed up with the way Australians are treated by Big Corporations. We are lied to and given false information. Then expected to pay and pay and pay.
Well I say enough come on Australians join me - stand up and say no.
The Corporation I want to start with is Telstra
Our purpose From Telstra WEB PAGE
To create a brilliant connected future for everyone.
To create is our responsibility. The brilliant connected future won't happen on its own. It has to be delivered — and only Telstra can bring together all the parts to create it.
A brilliant connected future is our aspiration. It's what we need to build for every one of our customers. It's our responsibility to the nation and every market we work in.
For everyone is crucial. We serve everyone. Change doesn't happen if only a chosen few benefit. Transformation happens when enough people get the technologies that create social, economic and cultural change.
This all adds up to a single, guiding fact: it’s why we do what we do.
Our values Telstra Web Page
A purpose on its own is not enough. We also need values to express what we stand for and guide the way we do things. Our values are core to our business and we align everything we do with them.
Here at Telstra,
We have five core values.Show we care
Work better; together
Trust each other to deliver
Make the complex simple
Find our courage
These are the values we stand for—the values by which we measure all of our actions.
And our values demand action. Being a values-led organisation means we must have the:
Willingness to take responsibility
Determination to never think, ‘I have no choice’
Desire to learn
Courage to challenge ourselves and others when values are not met
We know that we will not achieve our strategy unless we get our values right.
By putting those values into action, we will create a new kind of company — and create a brilliant connected future for everyone.
Have my values mattered no way:
I have called Telstra every day since the 22nd June to correct a lie I was told. My new Plan would be $130 per month on same package and this included a FREE Galaxy Tablet. No I have no to pay $29 per month extra for sports channel through Foxtel , and other charges that add up to an extra $80 month.
It is not the fault of Foxtel it is the fault of Telstra having call centres in the Philippines. Who can understand them anyhow. Now I want to reverse my plan to the one I had after 4 hours on the phone continuous yesterday they said they will call back. It is the next day and im waiting.
Have you seen the complaints how can anyone run a business like this . They really do not care as long as the boss gets his $$millons. Please sign my petition.
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