Amazon: Recall faulty Kindle Fire product line and/or extend warranty
Amazon: Recall faulty Kindle Fire product line and/or extend warranty
The Issue
Amazon should stand by their products and recall and/or extend warranties for the Kindle Fire product line. A one-year warranty should be sufficient to cover a single faulty device, but is not sufficient to cover a faulty product line. The Kindle Fire device charging issues are unacceptable for a company of Amazon's reputation. The current return policy that offers a discount to replace devices beyond the initial 12 month purchase feels like a scam to make customers continue purchasing inferior products. Amazon needs to fix this product and stand by their loyal customers.

The Issue
Amazon should stand by their products and recall and/or extend warranties for the Kindle Fire product line. A one-year warranty should be sufficient to cover a single faulty device, but is not sufficient to cover a faulty product line. The Kindle Fire device charging issues are unacceptable for a company of Amazon's reputation. The current return policy that offers a discount to replace devices beyond the initial 12 month purchase feels like a scam to make customers continue purchasing inferior products. Amazon needs to fix this product and stand by their loyal customers.

Victory
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The Decision Makers
Petition created on May 8, 2013