Customers Rights Give our accounts/devices BACK

This petition had 287 supporters

The Issue

Amazon is closing accounts for no reason. Some of us have a lot or friends and big families that we help during this pandemic. Some people are unable to attend traditional birthday parties, weddings, baby showers, and events. 

For some of us this is the only way we can shop for ourselves or others. We need to stick together and get our accounts back. They can't give us a reason really everyone is getting different reason doesn’t make sense. No proof being provided to those on why either. We pay for their service monthly, we have subscriptions through their devices and they state we will get that digital data and it’s nowhere to be found for some. This means lost access to services such as Kindle ebooks, Prime Video, Amazon Echos, and Fire TVs, as well as previously purchased ebooks and streaming videos, preloaded gift cards, and orders in the mail! Some totaling hundreds of dollars! With no way to track this information!

They’re withholding people’s money such as gift cards that they’ve purchased. They only respond to customers by automatic email, no phone number with anybody that can help and they’re giving anyone a chance to prove themselves. When you call a representative they state there is nobody available to talk.

The Decision Makers

Petition Updates