VW has a very loyal owner base that is getting the shaft. VW needs to step up and make better on the TDI scandal and make good on the defects in quality on all their cars. Customers deserve better for their investment. The arrogance is showing bright with VW. They knowingly cheated an emissions test, what else did they knowingly cheat and cheap out on?
Sadly, this is textbook VW. From the new Beetle's melting soft-touch interiors, to disintegrating foam on the blend doors; to bad welds on their door switches, to the failing O1m auto transmissions- These are design defects by VW and should've been resolved via a recall. 

Right now I am upset with Volkswagen of America . My Beetle is 3 yrs old but has 61K miles. The driver’s side seat foam is disintegrating and getting uncomfortable and making a mess on the floor. In a forum dedicated to the 2012+ beetle there are many others that are having the same issue. 2 of them have under 30K miles. So here is what happened (sorry it is kinda long) today with my Dealer and VWoA. I talked ot VWoA Care in the morning. They said go to the dealer. I went to the dealer (Smith VW) and saw Adam. He is on-board with making VW fix it and gave me a parts estimate of $866.00 and 3 hrs shop time @ $120/hr. We both called VWoA care and were both told my car is out of the "new car 3/36 coverage." Adam said to call back and see if I can escalate it. The third person I talked to said to hold while he reviewed it. Came back with the out of coverage BS. I very firmly but respectively said that I want a supervisor. I was on hold 10 min to which I was told that no one could talk. I said there is a flaw in the logic here. If I only worked 5 miles away I would still get in and out of the seat just as much as I do working 30 miles away. Mileage should not factor in seat foam.

I am not asking for drive-train or other mechanical issues that happen with mileage. He said I didn't understand how the warranty worked and that although he understood my frustration the case had been review 3 times now and they weren't willing to fix it. I told him that VW is in no position now with the TDI diesel scam to balk when a customer has an issue. I said the other examples of people would be covered because they are under 3/36 but mine is not for THE EXACT SAME ISSUE.  So there is still a flaw in the logic of age and mileage factoring into a seat. They simply have a manufacturing defect that needs to be addressed.

 I still owe them money on the car and at this rate will have no seat back cushion in a year or so. That reduces the value of my car just like that the TDI owners have to deal with. In the grand scheme of issues VW has these seats should be fixed considering how cheap it really is to fix. The dealer is upset because they want me to buy another VW someday from them and they are going to try but I gather from my last call that they will get the same answer.