AEW Card Sellers Request Better Customer Service and Meeting Expectations

Petition Closed

This petition had 69 supporters

The Issue

To whom it may concern at Upper Deck and AEW,

 

We, the undersigned, are writing to express our frustration with the ongoing production issues related to the AEW trading cards produced by Upper Deck. As collectors and fans of AEW, we have been eagerly anticipating the release of these cards, only to be disappointed time and time again by the delays and lack of communication.

 

As third-party sellers, we are deeply invested in the success of the AEW trading card line. However, Upper Deck's inability to meet production expectations has left us in a difficult position. We have customers who have pre-ordered these cards and are now left waiting with no information on when they can expect their orders to be fulfilled. This not only reflects poorly on Upper Deck and AEW, but it also hurts our businesses.

 

We understand that production issues can arise, but the lack of transparency and communication from Upper Deck is unacceptable. It is time for Upper Deck and AEW to take responsibility and address these issues. We urge Upper Deck and AEW to provide more frequent updates on the production status of the AEW trading cards and to take immediate action to resolve any production issues that are causing delays.

 

As fans and collectors, we deserve better. We urge Upper Deck and AEW to prioritize the production and distribution of these cards and to work closely with their third-party sellers to ensure that customers receive their orders in a timely and satisfactory manner.

 

Thank you for your attention to this matter.

 

Sincerely,

AEW fans and collectors

The Decision Makers

Paul Nguyen
Paul Nguyen
Sports Trading Cards & Memorabilia
Jodi Wasserman
Jodi Wasserman
General Media Inquiries

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